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Customer Service / Experience Resources

Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

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[ON-DEMAND WEBINAR]: How Mid-Market Restaurateurs are Hyper-Focused on Digital Channels for Future Growth

With many fast-casual restaurant concepts having successfully pivoted to off-premise, the desire to re-open the doors to diners may come with hesitation.

Presented by FastCasual.com

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Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

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[ON-DEMAND WEBINAR]: Digital Solutions during COVID-19 for QSR & Fast Casual Dining industries

Watch Adobe's QSR Industry and Customer Experience Innovation team for a walk through of the current state of digital maturity for QSR & Fast Casual brands.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

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Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

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Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

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Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

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Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

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Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

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Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

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Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

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Navigating the Convergence of Digital Ordering and Delivery

Digital ordering and delivery are an increasing part of the restaurant industry, but operators are faced with a choice: Pay someone else to perform those…

Presented by Qu

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Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

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Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing…

Presented by HP Inc.

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5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

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The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

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