McDonald's adds to tech arsenal with conversational tech acquisition

September 10, 2019

McDonald's Corporation said today it will acquire voice-based conversational tech company, Apprente, adding to its growing toolkit of customer-facing tech…

QSR market to grow at 6.5% CAGR by 2026

September 3, 2019

Globally, the QSR ecosystem market is growing at a compound annual growth rate of 6.5% according to a report from Stratistics Market Research Consulting Pvt.

Is your brand social media friendly?

by Hannah Hambleton — Content Manager, Beambox

Do your brand's stores offer a great brand-emblazoned backdrop for customers' social media food photos? What about geotags? Are you using them to "reach out…

Blocking 'fake,' unsafe foods with blockchain

by Bradley Cooper — Editor, Connect Media

From fake honeybee honey to food safety issues, QSRs need an ally in their fight against potentially brand-busting threats. Enter blockchain, a supply chain's…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Making menu boards pay big QSR dividends

by Bradley Cooper — Editor, Connect Media

Spend more on menu boards? QSR operators might like to do that, but doubt that it will pay off enough in this super-competitive, squeaky tight margin market.

Restaurant designer to QSR brands: Will you let tech build or block customer connection?

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR's accommodation for, and use of restaurant tech impinge or improve upon your customer experience? A noted restaurant designer told a crowd at the…

Krispy Kreme to 'do' doughnuts in Times Square

June 12, 2019

Early next year, Krispy Kreme said it will open a Time Square Flagship location that the brand calls a "first-of-its-kind" store, anticipated to "serve more…

Taco Bell kiosk rollout takes top honors at annual ICX Summit in Dallas

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Tuesday during the Elevate Awards Presentation.

Elo releases touchscreen stand for tight restaurant spaces

May 30, 2019

Room is tight in most restaurant environments, and that holds doubly true for limited-service brands, which is why Elo has created Slim Self-Service Stands to…

The big 3: Top QSR tech trends today

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

As demand for technology-focused experiences continues to rise, QSRs must look for ways to use existing technology to attract and retain customers. But…

QSR digital signage dollar-savers

A limited budget doesn't have to limit the impact of your QSR's digital signage. Follow these guides to save big bucks on your signage, even as you amp up its…

LSI Industries debuts digital signage solution with Samsung

May 22, 2019

LSI Industries Inc. recently debuted its digital signage solution, created through a partnership with Samsung. The product uses a system-on-chip technology…

Restaurant franchisor Famous Brands selects Moving Tactics for menu boards

May 21, 2019

Famous Brands, a Johannesburg, South Africa-based QSR and casual dining restaurant franchisor, has selected Moving Tactics to supply digital menu boards.

El Pollo Loco hires former Coke, Arby's IT exec for new digital role

April 18, 2019

El Pollo Loco, Inc. has named Brian Wallunas to the newly-created role of vice president of digital marketing, effective April 22. In the role, Wallunas will…

Doing the digital advertising dance: 3 brands talk about getting in step

by Bradley Cooper — Editor, Connect Media

Top executives from Your Pie, Fazoli's and Wings Etc. recently shared their challenges and successes in keeping up with the rate of change in digital…

Subway names former Land O' Lakes tech exec as CIO

April 9, 2019

Subway Restaurants has named former Land O' Lakes technology executive, Mike Macrie, as its CIO, a news release said. 

Samsung, Rally's webinar to address building a digital and mobile QSR experience

April 4, 2019

Digital Signage Today will host a free live webinar on how to build a mobile and digital restaurant experience on April 18 at 2:00 p.m. EST. The webinar will…

McDonald's drive-thrus to get more 'suggestive' with major tech acquisition

March 26, 2019

Expect many more drive-thru menu suggestions at McDonald's after it buys the tech-based personalization company, Dynamic Yield, to use the company's core…