Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

Chef Chatter: How Wendy's balances authenticity with commercial appeal

Chef Marshall Scarborough, director of culinary innovation, The Wendy's Company, believes even the most exclusive dishes should evolve from their origin to…

Subway, Church's put value, portability first in new year offerings

January 3, 2020

With diners nationwide facing empty wallet syndrome after the holidays, many QSRs are starting the new year with value LTOs, beginning with Subway's Fresh…

Blendid installs its second robotic smoothie kiosk

December 31, 2019

Robotic self-serve smoothie kiosk-maker, Blendid, has  installed its second location, this one at Sonoma State University's Charlie Brown Café earlier this…

What 2020's increasingly anxious QSR customer means for your brand

We Americans are a restless, anxious bunch these days, and QSRs are feeling the ripple effects of that fact. That's one of the primary findings of the data…

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses

by S.A. Whitehead — Food Editor, Net World Media Group

You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…

4 menu trends fast casual operators should master

These four trends are continuing to grow in popularity, and here’s how and why you should play with them on your menu.

Presented by FastCasual.com

How to (successfully) plant your brand's feet in meatless ground

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Meeting the meatless-alternative customer's growing demands for fantastic flavor, healthful ingredients and beautiful presentation can be especially…

The French fry shortage that wasn't

December 4, 2019

The Idaho Potato Commission has reassured Americans today that despite reported possibilities of a French fry shortage due to a poor potato harvest…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

From booze in tea to oysters in bags, academia takes a turn at 2020 trend predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Data analysts and marketers have long held the title of food trend prediction pros. But now some of the academics and agricultural specialists are looking into…

Jack in the Box wraps fiscal year with 'strongest performance in 4 years' in same-store sales

November 21, 2019

Jack in the Box Inc. wrapped up its fiscal year and reported annual and fourth-quarter results showing improvement in sales the last quarter, but lower overall…

Controlling QSR food waste: The power of five

The old adage, "Waste not, want not" has never been more fitting than for today's QSRs in their approach to food and food waste. After all, brands that get on…

Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

2 winter menu magnets customers can't bear for you to ignore

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

What do QSR customers want this winter? Look in the spice rack and away from the meat locker.

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…