Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

A QSR guide to confronting activists, restaurant disruption

by Mark Lee — Assistant Vice President and Risk Consultant, Hub International

Social media has taken the gloves off social activism and that's being felt in the real world at QSR brands nationally and worldwide. An ongoing series of…

DoorDash data breach affects 4.9M merchants, consumers, drivers

September 27, 2019

DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…

Krystal puts some fire under 'Chik's' feet

September 24, 2019

On Monday, the Krystal Company is rolling out Nashville Hot Chik as both a stand-alone menu item and as part of Krystal's Pick 5 for $5.55 promotion. The LTO…

Yum China Q2 revenues up, margins down

July 31, 2019

Yum China second-quarter financials indicated the brand grew revenues 3% or 10% in constant currencies, while total system sales grew 10% year over year…

Taco Bell, Pizza Hut name new CEOs

July 26, 2019

Former adidas Group North America President Mark King will take the reins as Taco Bell CEO, and Yum sister brand, Pizza Hut, has promoted its U.S. President…

Insurance underwriter introduces comprehensive coverage for restaurants

June 27, 2019

U.S. Risk Insurance Group, a specialty lines underwriting manager and wholesale broker with 16 domestic and international branches, has introduced a…

Square to manage concessions payments, POS at Indy 500

May 24, 2019

Square is now the Indianapolis Motor Speedway's payment and point-of-sale provider  where it will process concessions purchase for more than 300,000 fans of…

Pre-cut melon salmonella outbreak sickens 117: What restaurants should do to protect customers

April 25, 2019

Following an April 12 recall of assorted melons by Indiana-based company, Caito Foods LLC, the FDA and U.S. Centers for Disease Control and Prevention are…

The next franchise purchase -- what to know before you go

by Carty Davis — Founding Partner, C Squared Advisors

The leap from owning one franchise to two or even more can be just as daunting as that initial purchase. But by taking a defined, strategic approach to…

US authorities recall frozen ground tuna after 13 reported ill

April 17, 2019

Restaurants should not serve or sell frozen ground tuna recalled this week due to a number of Salmonella Newport infections. The U.S. Food and Drug…

The QSR rental rate trifecta: 3 things to know before negotiating your rate

When it comes to negotiating any QSR operator's commercial rental rate, it pays to first understand that not only does the amount of rent paid per square foot…

Leveling the limited-service playing field: 3 brands talk about 'democratized' dining

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Limited-service restaurant startup and operation is easier than ever thanks to forces that level the playing field, like third-party delivery and commissary…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Charlotte Hardee's settles Hep A class action

December 11, 2018

A class action lawsuit against a Charlotte, North Carolina Hardee's outlet has been reached, after the filing around incidents of alleged Hepatitis A exposure…

Restaurant tech: 1 change = dozens more

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

Delivery driver crime: The restaurant industry problem nobody talks about

by S.A. Whitehead — Food Editor, Net World Media Group

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a…

QSR revenue source with many happy returns: Tapping into office-based networks

Reliable revenue is the name of the game in creating stability in the highly competitive QSR sector. Fortunately, one of the best sources of regular business…