3 ways the payment landscape will 'rock your world' this year

by Andre Stoorvogel — Head of Marketing, Bell ID

The payment landscape is changing rapidly and these three areas will help you prepare.

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

Drum roll please: Introducing the 2018 QSRweb Editorial Board

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb is proud to introduce the site's 2018 Editorial Board.

Labor Department rule would open large group health insurance to small restaurateurs

January 4, 2018

The U.S. Department of Labor this morning proposed a rule that it says will allow more small businesses to offer health insurance through what it is calling…

Hu Hot, Freshii, Mooyah social media managers: 'It's a hard-knock life'

Social media management may be this century's true school of hard knocks, but those who oversee this task at three well-known brands say it's essential to…

New tool pages customers, tracks wait times and grows to fit chain size

December 6, 2017

Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…

Krystal proves hurricane response plans help

by S.A. Whitehead — Food Editor, Net World Media Group

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane…

Study: Higher pay might equal lower restaurant hygiene

September 14, 2017

In the months leading up to wage increases in places like Oregon and elsewhere, we've heard incessant cries that higher wages would lead to higher menu prices…

Help from restaurant industry pours into Texas, Louisiana's flooded areas

by Cherryh Cansler — Editor, FastCasual.com

Brands and vendors in the restaurant industry have donated millions of dollars to help flood victims.

How to avoid disputes in the franchisor-franchisee partnership

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…

PR guru shares tips to saving your brand from a crisis

Ellen Hartman, CEO of Hartman Public Relations, taught the attendees of this year's Restaurant Franchising & Innovation Summit in Dallas about the…

Employee bullying claims can bury your business

by Lindsay Ayers — Attorney, CDF

It can happen under the surface of face-to-face employee interactions, but it's still brutal and even can end up in a lost life, particularly in the stressful…

Required restaurant allergen training: Wave of the future?

by Betsy Craig — pres, menutrinfo.com

Many jurisdictions nationally may not yet have regulations mandating how restaurants can best keep customers free from allergens and other food safety threats.

Trumpcare yanked before vote, Affordable Care Act remains ... for now

by S.A. Whitehead — Food Editor, Net World Media Group

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…

NRA to Congress: 'Press go on health act but fix it later'

March 22, 2017

National Restaurant Association Policy and Government Affairs EVP Cicely Simpson today told Speaker of the House and U.S. Rep. Paul Ryan to press forward with…

Reader Poll: Restaurant confrontations - are they happening more often?

by S.A. Whitehead — Food Editor, Net World Media Group

The news is filled with a constant flow of incidents demonstrating the worst in human behavior often happening at the chains this website's readers oversee. It…

Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

McDonald's parking lot swallows customer's car

July 8, 2016

Florida is, as many already know, plagued by sinkholes. Now, at least one McDonald's franchise there, along with a grandmother and the toddler in her charge…

Tech, information partnership create tool to target supply chain safety

June 22, 2016

FoodLogiQ, a software solutions company that measures food safety, has joined with the product information network, 1World Sync, to create a tool that allows…