Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

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The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…

6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

A Restaurant Owner's Guide to Secure Team Communication

Using personal chat apps for work puts your business data at risk. This guide breaks down the challenges of unsecured team communication, the real costs to…

Why Your Company Has 40 Group Chats and Nobody Knows What’s Going On

Personal chat apps give you zero control over company data. When employees leave, they take years of business information with them—and removing them takes…

21 states just raised their minimum wage - and automation demand is surging

California leads the way as 21 states raise their minimum wage in January 2026, forcing restaurant operators to either adapt or face increase financial…

Federal lawsuit claims McDonald's McRib has no pork rib meat

January 5, 2026

A federal class action lawsuit has been filed against McDonald's claiming the brand's popular McRib sandwich doesn't contain actual pork rib meat, according to…

Visibility Is Security: The Compliance Risk of Internal Team Communication

Your biggest security risk isn't external - it's your internal communication. Discover how using personal chat apps for work creates massive compliance risk…

The Legal Liability of Unmonitored Work Group Chats

There comes a point where the informal chat apps that got your business off the ground become a serious liability, creating legal, HR, and financial risks that…

Dirty Dough owner succeeds on transparency, great cookies

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler talks to Bennet Maxwell, owner of Dirty Dough, about the cookie brand's launch and what keeps it successful.

The Hidden Risk of Sharing Phone Numbers in Your Restaurant's Group Chat

Sharing personal numbers exposes team members to harassment, blurs professional lines, and creates major legal risks. Discover how to protect your staff and…

Top 6 Work Chat Apps for Small Businesses

Is your small business outgrowing its chaotic group chat? Discover the top 6 work chat apps that bring clarity, accountability, and professionalism.

Top 5 Work Chat Apps for Restaurants in 2025

Choosing the right work chat app for your restaurant is crucial. This guide rates the top 5 work group chat apps, comparing ease of use, security, and other…

When An Employee Quits, Do They Take Your Business Data with Them?

Stop letting ex-employees walk away with your company's data. With high turnover, personal chat apps put your schedules and private info at risk. Switch to a…

KFC sues Church's Texas Chicken over use of 'original recipe' in marketing

November 13, 2024

Church's Texas Chicken recently reverted to its former fried chicken formula using the words "original recipe" in its marketing promotions. As a result…

Boneless wings don’t have to be bone-free, Ohio court rules

July 26, 2024

The Ohio Supreme Court on Thursday ruled that "boneless" chicken wings do not guarantee the absence of bones, a decision that overturns a lawsuit filed after a…

Understanding FSMA Rule 204: crucial for restaurants, fast-food operators

by Jeff Cowan — Senior Director, Community Engagement, GS1 US

The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…

5 ways to use technology to mitigate risk of litigation and benefit your business

by David DeLorenzo — Owner, Bar and Restaurant Insurance

Here are five ways that technology can help hospitality business owners avoid litigation.