Is Subway's problem bigger than a footlong?

by S.A. Whitehead — Food Editor, Net World Media Group

The North American Association of Subway Franchisees — representing thousands of U.S. franchisees — said its survey of members showed that 75% of those…

Yum Brands sues Grubhub alleging distribution deal violated

June 12, 2020

Yum Brands, the owner of Taco Bell, Pizza Hut and KFC, has filed suit against Grubhub Inc., alleging that the online food ordering platform violated a…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Cincinnati city council caps delivery fees at 15%

May 22, 2020

Add Cincinnati, Ohio to the growing list of cities that are capping third-party delivery fees. Thursday, the local city council passed legislation that caps…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

McDonald's faces 2nd sexual harassment class action

April 14, 2020

Two women employed at a McDonald's corporate-owned location in Florida filed a federal sexual harassment lawsuit in Chicago this week against the quick-service…

McDonald's begins shifts with employee health checks

April 2, 2020

McDonald's and its franchisees are stepping up business action to ensure employees "are feeling their best at the beginning of each shift," a news release…

Coronavirus redirects Tim Hortons promo

March 9, 2020

Tim Hortons has altered its most current promotion that was set to begin Wednesday in order to address public health concerns around the coronavirus. The brand…

Subway must pay CBC $678K after defamation suit against broadcaster dismissed

March 3, 2020

In Canada, a judge has ordered Subway to pay $678,000 in legal and other fees and disbursements to the Canadian Broadcasting Corporation after the brand's…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

Wendy's to pay $400K to settle Massachusetts child labor issues

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has changed its child labor practices following a investigation by the Massachusetts attorney general.

KFC, Pizza Hut launch 'contactless' delivery in China amid virus fears

February 4, 2020

In China, where the coronavirus has taken its heaviest toll thus far, Yum Brands' KFC and Pizza Hut stores have initiated contactless delivery as part of the…

National Restaurant Association applauds US trade deal with Canada, Mexico

January 30, 2020

U.S. President Donald Trump signed a trade deal Wednesday that replaces 1994's North American Free Trade Agreement. The pact — known as the U.S. Mexico Canada…

Krystal files for bankruptcy blaming 'shifting consumer tastes,' increased costs

by S.A. Whitehead — Food Editor, Net World Media Group

The nation's second-oldest QSR, Krystal, is now under bankruptcy protection as it struggles to pay as much as $100 million in debt and find a new path forward.

Wendy's, Fazoli's franchisee fined $157k for child labor law violations

January 20, 2020

Wendy's and Fazoli's Louisville, Kentucky-based franchisee, Manna Inc., violated child labor mandates by allowing 14- and 15-year-old employees to both work at…

McDonald's facing discrimination lawsuit

Two top-level black McDonald's executives filed a federal lawsuit against the QSR.

Top Chinese QSR sued for $30M for allegedly illegally using Bruce Lee's image

December 26, 2019

The daughter of famed martial arts star and actor Bruce Lee is suing a Chinese fast-food chain for $30 million in damages for allegedly using an image of her…