El Pollo Loco launches new branding with Q4 2018 suit settlements behind it

March 8, 2019

With a new logo, "See the Flame" tagline, an emphasis on healthful foods and a people-first culture, El Pollo Loco released its fourth quarter 2018 financials…

Ohio State students to protest Wendy's produce policies

March 7, 2019

About 800 people are expected to gather for a Friday afternoon protest march against Wendy's at the Ohio State University in Columbus, Ohio. The activists are…

8 QSR leasing pointers to avoid over-billing, under-maintenance, unexpected charges

Double-billing, poor property maintenance and last-minute charges can plague QSR tenants with unexpected costs and unsightly storefronts. Here, the two men…

Wendy's reaches proposed $50M hacker attack settlement, announces 18 % dividend increase

February 15, 2019

It's a good-news, bad-news kind of week for Wendy's, which announced an 18 percent dividend increase for the latest quarter and that it reached an agreement to…

Burger King settles lawsuit in locked bathroom incident

February 12, 2019

The man who was promised free Burger King Whoppers for life, after being locked in a store bathroom, is getting his beef in cash after the burger chain decided…

McDonald's loses a Big (Mac) one in the EU

January 16, 2019

McDonald's said it will appeal a European Union case ruling this week against its trademark use of the Big Mac, which includes the famous "two all-beef…

Government shutdown halts food facility inspections, 'puts our food supply at risk'

January 9, 2019

U.S. Food and Drug Administration Commissioner Scott Gotlieb told the Washington Post that the agency — which oversees most of the nation's food supply — has…

Florida QSR workers set to strike today, allege restaurants aren't safe

January 8, 2019

Following the release of that startling video of a Florida McDonald's employee allegedly being pulled across the counter by an irate customer in search of a…

DC Appeals court upholds NLRB's joint employer test, public comment open to Jan 14

January 7, 2019

Any franchised restaurant brand returned from the holidays last week to learn of new action in the Browning-Ferris Industries v. NLRB case that has had so many…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

Listeria-plagued sauce, salad producer ordered to stop selling products

December 18, 2018

A federal judge has ordered Michigan-based prepared salad, dip and sauce producer, Saranac Brand Foods, to stop selling food products until the company…

Canadian authorities recall Adam Bros red, green lettuce, cauliflower

December 17, 2018

The Canadian Food Inspection Agency this weekend issued a recall on "certain cauliflower, red leaf lettuce and green leaf lettuce" from Adam Bros. Farming Inc.

FDA finds a source of e coli-tainted romaine

December 14, 2018

One farm's water reservoir has been pinpointed as a primary source of the e.coli that tainted romaine lettuce and prompted the FDA to virtually halt all sales…

Charlotte Hardee's settles Hep A class action

December 11, 2018

A class action lawsuit against a Charlotte, North Carolina Hardee's outlet has been reached, after the filing around incidents of alleged Hepatitis A exposure…

Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

US romaine contamination problems: FDA says better labeling starts now

November 27, 2018

Federal food safety authorities at the U.S. Food and Drug Administration, Centers for Disease Control and Prevention and state health officials have taken some…

NYC consumer affairs cracks down on KFC operator for employee violations

November 19, 2018

The New York City Department of Consumer Affairs has settled with an unidentified Kentucky Fried Chicken franchisee, which operates 30 of the brand's units in…

Nov. 27 live food safety webinar: 10 things to consider when purchasing food safety traceability software

by S.A. Whitehead — Food Editor, Net World Media Group

Supply chain traceability and visibility is essential to every brand's ongoing viability. Join this Nov. 27 live webinar to learn how to take the complex tasks…

Ex Burger King cook sues over no-poach agreement, seeks class action

October 23, 2018

A former Burger King cook alleges the chain's no-poach agreement hurt his chances of getting higher-paying work and is aiming to get all current and former…