Florida QSR workers set to strike today, allege restaurants aren't safe

January 8, 2019

Following the release of that startling video of a Florida McDonald's employee allegedly being pulled across the counter by an irate customer in search of a…

DC Appeals court upholds NLRB's joint employer test, public comment open to Jan 14

January 7, 2019

Any franchised restaurant brand returned from the holidays last week to learn of new action in the Browning-Ferris Industries v. NLRB case that has had so many…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

Listeria-plagued sauce, salad producer ordered to stop selling products

December 18, 2018

A federal judge has ordered Michigan-based prepared salad, dip and sauce producer, Saranac Brand Foods, to stop selling food products until the company…

Canadian authorities recall Adam Bros red, green lettuce, cauliflower

December 17, 2018

The Canadian Food Inspection Agency this weekend issued a recall on "certain cauliflower, red leaf lettuce and green leaf lettuce" from Adam Bros. Farming Inc.

FDA finds a source of e coli-tainted romaine

December 14, 2018

One farm's water reservoir has been pinpointed as a primary source of the e.coli that tainted romaine lettuce and prompted the FDA to virtually halt all sales…

Charlotte Hardee's settles Hep A class action

December 11, 2018

A class action lawsuit against a Charlotte, North Carolina Hardee's outlet has been reached, after the filing around incidents of alleged Hepatitis A exposure…

Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

US romaine contamination problems: FDA says better labeling starts now

November 27, 2018

Federal food safety authorities at the U.S. Food and Drug Administration, Centers for Disease Control and Prevention and state health officials have taken some…

NYC consumer affairs cracks down on KFC operator for employee violations

November 19, 2018

The New York City Department of Consumer Affairs has settled with an unidentified Kentucky Fried Chicken franchisee, which operates 30 of the brand's units in…

Nov. 27 live food safety webinar: 10 things to consider when purchasing food safety traceability software

by S.A. Whitehead — Food Editor, Net World Media Group

Supply chain traceability and visibility is essential to every brand's ongoing viability. Join this Nov. 27 live webinar to learn how to take the complex tasks…

Ex Burger King cook sues over no-poach agreement, seeks class action

October 23, 2018

A former Burger King cook alleges the chain's no-poach agreement hurt his chances of getting higher-paying work and is aiming to get all current and former…

When the party's over: How to terminate a lease

Terminating your store's lease is naturally not something landlords view favorably, since an empty unit never generates any income, but sometimes it has to be…

5 potential money siphons hiding in your QSR's MDA

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Master Distribution Agreements or MDAs are a vital part of every QSRs day-to-day functioning, but they also often carry terms that may cause operators to…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

Wendy's target of Illinois class action suit around employee fingerprinting

September 24, 2018

Wendy's International has been named as the defendant in a class-action case filed in an Illinois Circuit Court, which claims that the QSR is violating the…

Striking McDonald's workers: Public doesn't know what we go through'

September 19, 2018

McDonald's workers in 10 cities Tuesday walked out in protest of what they allege is rampant sexual harassment at the chain and poor response to the problem by…

FDA videos show restaurant workers 'real-life' consequences of foodborne illness

September 18, 2018

Restaurant leadership and frontline employees hear a lot about food safety prevention, but little is heard about the illnesses and even deaths that some diners…

Florida restaurant non-profit provides free industry course on human trafficking

September 18, 2018

Representatives from the Florida Restaurant & Lodging Association announced the launch of an online training course on human trafficking specifically…