McDonald's Cyclospora issues highlight field-to-plate food handling challenges

by Betsy Craig — pres, menutrinfo.com

Two facts stand out from the cases of cyclospora infection being traced so far to some McDonald's salads and Del Monte vegetable trays: The parasite hangs out…

Attorneys general ask 6 QSRs about anti-poach pacts

Have some fast food brands cut a deal that stacks the deck against employees seeking to improve their incomes by taking jobs with other locations in the chain?

CKE names new CFO, CLO

July 9, 2018

Carl's Jr. and Hardee's parent, CKE Restaurants Holdings, has named former Starbucks and Yum Brands executive, Charles Jemley as its CFO, and Kerry Olson as…

New tip pool mandates could yield big fines for violating brands

A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…

Getting a handle on harassment: 3 leaders lay out best tips

by S.A. Whitehead — Food Editor, Net World Media Group

Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace…

McDonald's employees allege retaliation for filing federal sex harassment complaints

May 24, 2018

McDonald's leaders at locations in nine U.S. cities allegedly ignored or retaliated against 10 women, who filed federal EEOC sexual harassment complaints…

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

1,200 US Hepatitis A cases in 13 months: What QSRs need to know

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

Burger King sued by homeless Boston man

May 17, 2018

Burger King is the defendant in a suit filed by a homeless man jailed for three months after what turned out to be a real $10 bill flagged as counterfeit by a…

Newly updated FDA resource designed to enhance supply chain food safety

May 16, 2018

Restaurant brands are getting help in ensuring food safety with their supply chain providers now that the U.S. Food and Drug Administration is launching a new…

Do your QSR employees know laws on customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at QSR brands — don't know how to accommodate the needs of…

CDC expands warnings on e. coli, Yuma-sourced romaine lettuce

April 23, 2018

After the U.S. Centers for Disease Control and Prevention expanded warnings around the use of Yuma, Arizona-originated romaine lettuce due to e. coli…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

EEOC sues southeastern Arby's franchisee over alleged sexual harassment

April 2, 2018

The U.S. Equal Employment Opportunity Commission filed suit against the owner of several southeastern U.S. Arby's franchises, Beavers' Inc., for the alleged…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

McDonald's faces PR nightmare after video of homeless man goes viral

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

Church's EVP to chair National Council of Chain Restaurants

February 9, 2018

Church's Chicken Chief Legal Officer and Executive Vice President Craig Prusher has been named chair of the National Retail Federation National Council of…

Could House-passed act this week derail menu labeling again?

by S.A. Whitehead — Food Editor, Net World Media Group

The U.S. House passage this week of the so-called "Common Sense Nutrition Disclosure Act" (H.R. 772) is either an attempt to water down previous menu-labeling…