1,200 US Hepatitis A cases in 13 months: What QSRs need to know

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

Burger King sued by homeless Boston man

May 17, 2018

Burger King is the defendant in a suit filed by a homeless man jailed for three months after what turned out to be a real $10 bill flagged as counterfeit by a…

Newly updated FDA resource designed to enhance supply chain food safety

May 16, 2018

Restaurant brands are getting help in ensuring food safety with their supply chain providers now that the U.S. Food and Drug Administration is launching a new…

Do your QSR employees know laws on customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at QSR brands — don't know how to accommodate the needs of…

CDC expands warnings on e. coli, Yuma-sourced romaine lettuce

April 23, 2018

After the U.S. Centers for Disease Control and Prevention expanded warnings around the use of Yuma, Arizona-originated romaine lettuce due to e. coli…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

EEOC sues southeastern Arby's franchisee over alleged sexual harassment

April 2, 2018

The U.S. Equal Employment Opportunity Commission filed suit against the owner of several southeastern U.S. Arby's franchises, Beavers' Inc., for the alleged…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

McDonald's faces PR nightmare after video of homeless man goes viral

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

Church's EVP to chair National Council of Chain Restaurants

February 9, 2018

Church's Chicken Chief Legal Officer and Executive Vice President Craig Prusher has been named chair of the National Retail Federation National Council of…

Could House-passed act this week derail menu labeling again?

by S.A. Whitehead — Food Editor, Net World Media Group

The U.S. House passage this week of the so-called "Common Sense Nutrition Disclosure Act" (H.R. 772) is either an attempt to water down previous menu-labeling…

Did Labor Department squelch anti-tip-pooling data?

February 2, 2018

Restaurant industry workers and associated groups will show up at the U.S. Labor Department's doorstep Monday afternoon to fight back against what they allege…

Menu labeling laws: 'Deja vu all over again' ... again?

by Betsy Craig — pres, menutrinfo.com

We can't predict what will happen over the next three months, but the infinite loop the U.S. has been stuck in concerning passage of menu labeling laws may…

Chick-Fil-A allegedly told Breastfeeding mom to 'cover or leave'

January 16, 2018

Cover or leave: That's what a Chick-Fil-A franchisee allegedly told a North Dakota woman as she breastfed her child in a Fargo location of the chain. Macy…

McDonald's aims for 'all-green' packaging by 2025

January 16, 2018

Over the next seven years, McDonald's will not only convert all guest-facing packaging to renewable, recycled or certified sources, it will also lean toward a…

Labor Department rule would open large group health insurance to small restaurateurs

January 4, 2018

The U.S. Department of Labor this morning proposed a rule that it says will allow more small businesses to offer health insurance through what it is calling…

Attorneys open 5 investigations into Arby's-BWW deal

November 28, 2017

With the ink barely dry on the $2.9 billion Arby’s Restaurant Group acquisition of Buffalo Wild Wings, at least four law firms have already launched…

Anthony's Pizza, Asian Box, Melt Shop, Teatulia on giving diners clear view of your food sources

by S.A. Whitehead — Food Editor, Net World Media Group

Consumers today don't just want restaurants to "tell all" when it comes to their food sources, they absolutely demand it and spend their money accordingly.