Tim Hortons-RBI battle heats up

by S.A. Whitehead — Food Editor, Net World Media Group

The growing dispute — in both the media and the courts — between Tim Hortons U.S. franchisees and Restaurant Brands International is increasing in intensity…

Tim Hortons franchisee seeks $500M in class action against RBI

June 23, 2017

A Tim Hortons franchisee is suing the chain's parent company, Restaurant Brands International, for $500 million in damages, claiming that RBI used national…

How to avoid disputes in the franchisor-franchisee partnership

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…

Transgender woman claims she was groped, bullied when employed at McDonald's franchise

Groping, merciless bullying and relegation to a storage closet restroom are among the claims that a transgender woman is making against a McDonald's in…

Why 367 more days? A debriefing on the menu labeling delay

by Betsy Craig — pres, menutrinfo.com

Taking a step back from the new year-long extension in enforcement activation for menu labeling, brands need to give some thoughts to the road ahead and their…

FDA delays: 1 more year to menu labeling enforcement

by S.A. Whitehead — Food Editor, Net World Media Group

May 1, 2017

It's official: Menu labeling enforcement waits another year.

Employee bullying claims can bury your business

by Lindsay Ayers — Attorney, CDF

It can happen under the surface of face-to-face employee interactions, but it's still brutal and even can end up in a lost life, particularly in the stressful…

Restaurant worker org joins suit against Trump

April 21, 2017

Restaurant Opportunities Centers United has joined a lawsuit filed by the Citizens for Responsibility and Ethics in Washington against the Trump Administration…

Mcdonald's faces European antitrust suits

April 5, 2017

Consumer groups in three European nations have got a beef with McDonald's these days that has little to do with the chain's ubiquitous burgers, but rather…

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

New Zealand KFC denies customer's claims of finding maggots in chicken

March 21, 2017

A New Zealand KFC customer is trying to back off of a media swarm after she posted a photo on Facebook, showing maggots that she claimed to have found after…

The $210 million chicken: Subway sues over soy content reports

March 17, 2017

About three weeks after a Canadian TV station reported roughly half of the Subway chain's chicken is soy filler, Subway is raising some flap in the form of a…

Arby's provides assistance to data-breach victims

March 14, 2017

Arby’s Restaurant Group said this week it believes its data was breached when an intruder used malware to access information from payment cards used at…

Using technology to comply with menu-labeling legislation

There is simple and intuitive software out there that provides access to calorie counts and nutritional information at the click of a button, empowering the…

Class action filed against Arby's after data breach

February 27, 2017

A data breach at Arby's locations nationwide last fall has triggered a class action lawsuit on behalf of "financial institutions" that "suffered damages as a…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

2 more firms investigate Popeyes/RBI deal, as chain reports glowing FY2016 results

February 23, 2017

Two more law firms have opened investigations into the proposed sale of Popeyes Louisiana Kitchen to Restaurant Brands International. The latest announcing…

Workers' groups quiet about Trump's pick to replace Hardee's CEO as labor sec nominee

February 20, 2017

President Trump's latest pick for labor secretary, R. Alexander Acosta, has evoked little response from workers' rights and other organizations supporting…

Fake news on McDonald's and Chipotle stopped in its tracks

February 15, 2017

Fake news is again causing problems for the foodservice industry, this time inolving McDonald's and Chipotle. The event also involved reporters at USA Today…

Hardee's CEO and labor sec'y nominee sued for labor law violations

February 15, 2017

Labor secretary nominee and CKE Restaurant Group CEO Andrew Puzder may have a labor violations lawsuit on his hands. While at least four Senate Republicans…