Sonic store gets smoked out by drive-thru customers

Sonic store gets smoked out by drive-thru customers

Sonic has a problem in at least one of its Mississippi stores: pot smoke. 

According to the Gulfport, Mississippi, newspaper, the Sun-Herald, the sheer volume and per-capita consumption of marijuana by customers at one Gulfport Sonic location has gotten so intense that management posted a window sign at the brand's 17th Street store banning weed smokers from the drive-thru. It states:

"ATTENTION:  If you are smoking weed in the drive-thru you will not be served! Please show some common courtesy and smoke and air out before pulling up to order."

The story said the store's manager posted the sign a couple of weeks ago when a customer drove up and blew smoke in a worker's face. 

The sign, which has helped reduce some of the weed smoke feeding in through store's drive-thru, has attracted picture-taking clientele, perhaps proving, once again, that you just never know what crazy thing will attract QSR business these days. 

Sonic responded this afternoon with a comment to QSRweb on the story saying, "Recently the drive-in's management posted a sign at the drive-thru that banned marijuana smoking by Sonic customers who use the drive-thru," the chain said in an email. "This is not an official Sonic policy, and the sign was removed. ... The drive-in's franchisee and management are committed to being good community partners and they appreciate the trust and confidence their guests place in SONIC every day to serve them delicious and safe food."

An interesting addendum to this story is the coverage of the same story in the cannabis-inclined publication, High Times, which stated that when it comes to drive-thru "munchies," McDonald's and Taco Bell are more popular anyway. 

Topics: Customer Service / Experience, Drive-thru, Food & Beverage, Legal Issues, Marketing / Branding / Promotion, Trends / Statistics

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