E-mail scam claims to be McDonald's survey

February 16, 2009

WLBT3: An e-mail scam claiming to be a customer survey about McDonald's is making its rounds. The e-mail offers to add $80 to a participant's bank account for…

Man arrested after 911 call for Burger King complaint

February 10, 2009

WPTV: A customer displeased with service at a Boynton Beach, Fla., Burger King called 911 to complain about the store not having lemonade and about the poor…

S. Fla. Dunkin' Donuts donates to crime prevention program

February 10, 2009

MSNBC/WPBF-TV: Dunkin' Brands Community Foundation will contribute $15,000 to the Gang Resistance Education and Training Program and the South Florida Crime…

Pair arrested after Houston drive-thru robbery spree

January 28, 2009

KPRC2 (Houston): Houston police have arrested two people after they robbed multiple fast-food restaurants in their drive-thru lanes. Houston police said the…

Restaurants hit by Heartland data breach

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.  

Taco Bell Corp. determined liable in Chihuahua creators' suit

January 25, 2009

Los Angeles Times: A federal appeals court Friday ruled that Taco Bell is solely liable for $42 million in breach-of-contract awards to two Michigan men who…

Captain D's, Domino's refuse separate cease and desist orders

Despite letters from Red Lobster, Subway, brands continue to run comparison ad campaigns. 

Burger King trans fat lawsuit dismissed

December 21, 2008

MIAMI — Burger King Corp. has announced that Washington, D.C., Superior Court has dismissed the trans fats lawsuit brought by the Center for Science in the…

Subway settles Calif. overcharging dispute

December 21, 2008

Marin Independent Journal: Prosecutors in Marin and two other California counties have announced a $645,000 settlement with Subway over complaints of…

Subway inks agreement with Florida tomato pickers

December 2, 2008

Naples Daily News: The Coalition of Immokalee Workers has reached an agreement with Subway to pay workers a penny more per pound of tomatoes picked. Under the…

Service dogs and the restaurant industry

Proper treatment of those with service dogs can win customers, head off legal problems.

McDonald's employees accused of spitting in officer's sandwich

November 23, 2008

Newsday: Two employees at Fulton, N.Y., McDonald's are accused of spitting in a police officer's chicken sandwich. One employee allegedly said he was making…

Taco Bell attacks rapper 50 Cent in response to suit

November 19, 2008

New York Daily News: Lawyers for Taco Bell have filed a scathing response to rapper 50 Cent's $4 million federal lawsuit filed in July when Taco Bell used his…

Judge orders McDonalds to pay legal fees in hoax case

November 16, 2008

WHAS11: A judge has ordered McDonald's Corp. to pay $2.4 million in attorney fees to a former employee forced to strip after someone called a Mount Washington…

Sonic workers find camera in bathroom

November 9, 2008

KOCO.com (Oklahoma City): The manager of an Oklahoma City Sonic restaurant has been arrested after a female employee discovered a hidden camera in the…

Burger King franchisees late-night hours suit dismissed

November 3, 2008

Miami Herald: Miami-Dade Circuit Court has ruled that Burger King has the right to require franchisees to comply with extended late-night and early-morning…

Victims of 2006 Arby's salmonella outbreak file suit

September 10, 2008

VALDOSTA, Ga. — Five separate lawsuits were filed in the State Court of Georgia, DeKalb County, on behalf of individuals who became seriously ill with…

Disabled man files class action suit against Burger King

September 10, 2008

San Francisco Chronicle: A wheelchair-bound man has filed a federal class-action lawsuit against Burger King in San Francisco, accusing the quick-service chain…

Ex-McDonald's employee files discrimination suit

September 7, 2008

Chicago Tribune: A former employee of a Dryersville, Iowa, McDonald's has filed a complaint with the Iowa Civil Rights Commission alleging he was unlawfully…

Dunkin' responds to franchise group ad fund request

September 4, 2008

CANTON, Mass. — Dunkin' Brands Inc.'s chief global communications and public affairs officer Stephen J. Caldeira has issued a statement regarding DD…