Dunkin' Donuts franchisee loses store in pork battle

April 1, 2009

The Chicago Tribune: An Arab-American owner of a Chicago-area Dunkin' Donuts has to give up his franchise after he lost a long-running legal battle with the…

Burger King sues Steak n Shake over 'shots' name

March 22, 2009

South Florida Business Journal: Burger King Holdings has filed a trademark lawsuit against Steak n Shake, alleging that the chain's Steakburger Shots, is…

Cleaning products found in tainted Dairy Queen malt mix

March 12, 2009

Ferndale Record-Journal (Wash.): The Whatcom County, Wash., Health Department has completed tests on the malt mix believed to have been tainted by a now former…

Wash. Dairy Queen employee arrested for mixing toxic malt

March 8, 2009

KOMO 4 News: Police in Ferndale, Wash., have arrested a former Dairy Queen employee accused of tainting the store's malt mix with a toxic agent.   After…

Wash. Dairy Queen investigated for toxic malts

March 3, 2009

KOMO 4 News (Seattle) reports that Ferndale, Wash., police are investigating two separate incidents at a local Dairy Queen in which two customers became…

Apparent hoax forces decontamination of KFC employees

February 26, 2009

Union Leader (Manchester, N.H.): Three employees of a KFC store were taken to a hospital for decontamination after an apparent hoax resulted in the release of…

Putting the right spin on a PR crisis

McDonald's criticized for an employee's denied workers' comp claim after he was shot saving a customer.

Text messages reveal Wendy's robbery suspects

February 16, 2009

Daily Press (Va.): A former Hampton, Va., Wendy's employee has been arrested for her alleged involvement in a robbery of the store last month in which three…

E-mail scam claims to be McDonald's survey

February 16, 2009

WLBT3: An e-mail scam claiming to be a customer survey about McDonald's is making its rounds. The e-mail offers to add $80 to a participant's bank account for…

Man arrested after 911 call for Burger King complaint

February 10, 2009

WPTV: A customer displeased with service at a Boynton Beach, Fla., Burger King called 911 to complain about the store not having lemonade and about the poor…

S. Fla. Dunkin' Donuts donates to crime prevention program

February 10, 2009

MSNBC/WPBF-TV: Dunkin' Brands Community Foundation will contribute $15,000 to the Gang Resistance Education and Training Program and the South Florida Crime…

Pair arrested after Houston drive-thru robbery spree

January 28, 2009

KPRC2 (Houston): Houston police have arrested two people after they robbed multiple fast-food restaurants in their drive-thru lanes. Houston police said the…

Restaurants hit by Heartland data breach

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.  

Taco Bell Corp. determined liable in Chihuahua creators' suit

January 25, 2009

Los Angeles Times: A federal appeals court Friday ruled that Taco Bell is solely liable for $42 million in breach-of-contract awards to two Michigan men who…

Captain D's, Domino's refuse separate cease and desist orders

Despite letters from Red Lobster, Subway, brands continue to run comparison ad campaigns. 

Burger King trans fat lawsuit dismissed

December 21, 2008

MIAMI — Burger King Corp. has announced that Washington, D.C., Superior Court has dismissed the trans fats lawsuit brought by the Center for Science in the…

Subway settles Calif. overcharging dispute

December 21, 2008

Marin Independent Journal: Prosecutors in Marin and two other California counties have announced a $645,000 settlement with Subway over complaints of…

Subway inks agreement with Florida tomato pickers

December 2, 2008

Naples Daily News: The Coalition of Immokalee Workers has reached an agreement with Subway to pay workers a penny more per pound of tomatoes picked. Under the…

Service dogs and the restaurant industry

Proper treatment of those with service dogs can win customers, head off legal problems.

McDonald's employees accused of spitting in officer's sandwich

November 23, 2008

Newsday: Two employees at Fulton, N.Y., McDonald's are accused of spitting in a police officer's chicken sandwich. One employee allegedly said he was making…