Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Apple Pay coming to Taco Bell, Jack in the Box

January 23, 2019

Apple has added several partners to its Apple Pay service, including quick service chains Taco Bell and Jack in the Box, which means the mobile payment…

Waitr gobbles up Bite Squad for $323M

January 18, 2019

Restaurant online ordering and on-demand food delivery platform, Waitr Holdings Inc. has acquired Bite Squad, for a purchase price of approximately $32…

'What ya' got for me?': Rewards drive QSR competitive supremacy

January 16, 2019

When it comes to customer love, QSRs that put forth the offers stand to bring forth the most customers, according to a Publishers Clearing House Media Division…

Top tech execs say voice, near-me searches will soar in 2019

by Cherryh Cansler — Editor, FastCasual.com

This year's top restaurant tech trends are all about meeting the customer at the time and the place of his or her choice. Restaurant brands that point their…

Growing greater QSR engagement? All you have to do is ask

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…

Postmates launching delivery robot

December 17, 2018

Los Angeles residents will soon see a delivery robot roving their sidewalks thanks to Postmates launching Serve, an autonomous delivery robot. After analyzing…

Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

Burger King launches revised app on McDonald's doorstep ... literally

December 4, 2018

Burger King has a new promotion that it vows will turn "more than 14,000 McDonald's into branches of its brand instead." For a limited time, when a customer…

Subway puts a 'mint' into National Cookie Day LTO

December 4, 2018

It's National Cookie Day this Tuesday, Dec. 4, for all those who failed to note the "Hallmark holiday" on their calendars. For this year's holiday during the…

Streamlining Your Returns Process Pays Dividends

Online shopping is booming. Returns are not.

Don’t Ghost Your Customers When it Comes to Their BOPIS Experience

According to Acceo Tender Retail, omnichannel retailing is the fastest growing sector where customers can choose and buy an item online and then pick it up…

Creating an Omni-Channel Ecosystem for Your Restaurant Today and into the Future

This white paper discusses how consumer behaviors and expectations are changing the restaurant industry, why omni-channel restaurant operations are so…

Presented by Qu

Taco Bell offering puts some 'party' into the season

November 8, 2018

First it was the ultimate Mexican-inspired wedding packages, and now Taco Bell is extending the party to cover all takers during the holiday season with a new…

Too much tech? Untangling digital inconsistency at your QSR

by Sif Rai — CMO, QikServe

It's undeniable that technology has the capability to transform the fortunes of your brand. But can too much tech be a bad thing? Of course it can, but this…

Tillster's Online and Mobile Ordering Index Reveals How Consumers Want to Order Food

Tillster, the global leader in digital ordering and engagement solutions for restaurants, showcases how ordering technologies influence purchasing behavior in…

Tillster's Digital Coupons and Loyalty Index Reveals Increasing Demand for Rewards

Tillster -- the global leader in digital ordering and engagement solutions for restaurants -- examines how a restaurant's digital coupons or loyalty strategy…

Del Taco hones in on value offerings with app

October 30, 2018

Del Taco launched what the company said is a value focused app this week it calls simply "The Dell App." The brand is giving those who download the app coupons…