McDonald's expands delivery in Houston via DoorDash

July 17, 2019

McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said. 

Does your QSR's online ordering partner have these 4 key qualities?

by Robert Kim

Selecting a food ordering app should be done with great consideration to whether the company you're considering is almost as invested in your success as you…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Pizaro's Pizza

See what Pizaro’s Pizzeria has to say about Revention

Square for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration

June 7, 2019

Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution…

QSRs in 'Amazon mindset' age: Does your brand really meet customer expectations?

As the market continues to adopt the "Amazon mindset" of expected online ordering and delivery across food service, many QSRs remain in "catch-up" mode. But…

Delivery-only wings brand takes flight with a little lift from Uber Eats data

by S.A. Whitehead — Food Editor, Net World Media Group

"Have wings, will party." That could be the anthem of just about any sports enthusiast anywhere, and certainly in bustling New York City. Today, we talk with…

Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

AI-powered dietary tool aims to amp up restaurant margins, satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

Delivery: Why it's a big deal for small-town QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Small-town and rural customers want delivery just as much as any major metro dweller, but third-party companies have been slower to launch in these seemingly…

Roy Rogers: 'Location intelligence tech key to aggressive growth'

May 6, 2019

The old West might be the theme of Roy Rogers but it's going decidedly future-tech in its plans to help grow the chain in the mid-Atlantic and Northeast U.S.

Subway's former chief digital officer named Edible president

April 25, 2019

Edible Brands Inc., parent company of Edible Arrangements, has hired Carissa Ganelli, Subway's former chief digital officer, as its president. The franchisor…

Postmates adds 1,000 cities, offers Subway $5 off deal

April 24, 2019

Third-party delivery service, Postmates, said it has launched in 1,000 more U.S. cities, bringing its total to more than 3,500 cities nationally, covering…

Roy Rogers names senior IT manager

April 18, 2019

Roy Rogers Restaurants has named a veteran IT executive, Frank Cleveland, as the brand's senior manager of IT.

Tim Hortons cranks out US rewards card to crank up customer loyalty

April 10, 2019

Canada's largest QSR, Tim Hortons, has launched its Tims Rewards loyalty program in the U.S., offering a free cup of  coffee, hot tea or baked goods after…

ezCater secures $150M in latest funding round

April 2, 2019

Online catering marketplace, ezCater, has raised $150 million is a Series D-1 investment round co-led by Lightspeed Venture Partners and GIC, which will go…

Taco Bell selects Yext to drive searches to all 7,000-plus stores

April 2, 2019

Taco Bell will use Yext to increase franchise discoverability, provide a solid customer experience and drive in-person and online orders in all 7,000 of its…

McDonald's drive-thrus to get more 'suggestive' with major tech acquisition

March 26, 2019

Expect many more drive-thru menu suggestions at McDonald's after it buys the tech-based personalization company, Dynamic Yield, to use the company's core…