Online Ordering News & Media
American QSR customers enter their 'blue mood'
by S.A. Whitehead — Food Editor, Net World Media Group
What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…
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McDonald's adds Postmates delivery in LA, Dallas
March 3, 2020
McDonald's has partnered with Postmates to offer delivery at more than 300 restaurants in the Los Angeles and Dallas metropolitan areas.
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The Current State of the Digital Experience
We recently conducted an Omni-Channel and Menu Management survey of enterprise restaurant operators with Fast Casual and QSR concepts. This infographic…
Presented by Qu
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Why dark kitchens can be bright business moves for QSRs
by Syd Bishop — Content Specialist, QSR Automations
Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…
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DoorDash, Grubhub, Uber Eats in tight food delivery competition
February 20, 2020
The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…
read nowGrubhub doubles participating restaurants but urges patience on industry turbulence
February 6, 2020
Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting…
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Dillas Quesadillas founder on the value of following 'Jennifer' while feeding the 'Gator'
by S.A. Whitehead — Food Editor, Net World Media Group
Dillas Quesadillas founder, Kyle Gordon, comes off as the kind of laid-back guy you'd have a beer with. But don't let looks deceive:This one-time college kid…
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Just Eat rolls out exclusive mobile food delivery with Greggs Bakery in UK
January 16, 2020
Greggs, the largest bakery chain in the U.K., is launching an exclusive partnership with app-based delivery service Just Eat, following a successful trial in…
read nowGrubhub addresses phone order snafu
January 9, 2020
Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…
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McDonald's restructures leadership team to focus on digitizing operations
January 8, 2020
McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…
read nowDairi-O launches PopID In North Carolina
December 23, 2019
Cali Group's PopID has launched its facial recognition platform in self-ordering kiosks at Dairi-O, allowing the chain's customers to pull up their favorite…
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McDonald's to launch global payments deal with Adyen starting in UK
December 18, 2019
Adyen, an international payments platform based in Amsterdam, announced a deal to roll out a global payments system for McDonald's, the iconic home of the Big…
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McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses
by S.A. Whitehead — Food Editor, Net World Media Group
You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…
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Roy Rogers partners with Singer EVI for expansion-oriented kitchen improvements
December 5, 2019
Western-themed QSR, Roy Rogers Restaurants, has inked a partnership deal with Singer EVI to provide equipment fulfillment and kitchen design support for…
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Postmates slashes staff, closes Mexico City office as investors sour on gig companies
December 4, 2019
On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…
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'From pizza to pad thai' -- Kroger-Clustertruck partnership puts ghost kitchens in Midwest metros
December 3, 2019
U.S. grocery superpower, Kroger, has partnered with delivery-only software platform, Clustertruck to offer a ghost kitchen concept that will serve multiple…
read now3 ways to take advantage of the delivery market with ghost kitchens
Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…
Presented by FastCasual.com
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QSR Conundrums: Taming that booming 'order-online, pickup in-store' business
by S.A. Whitehead — Food Editor, Net World Media Group
In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…
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Delivering a frictionless guest experience: one size doesn't fit all
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…
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Best practices for integrating carryout
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…
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