Steak 'n Shake jumps the engine on former drive-in carhop service

August 5, 2020

Although Steak 'n Shake is typically a casual dining affair, the brand has revived its former drive-in service at a time when many customers would prefer to…

Dunkin' goes digital, shifts menu after COVID hits Q2

July 30, 2020

Dunkin' Brands Group Inc. reported a slump in second-quarter earnings as the COVID-19 pandemic forced the company to close down much of its in-store breakfast…

Wendy's launches rewards program nationwide via mobile app

July 22, 2020

Wendy's Co. has launched Wendy's Rewards, a program that lets customers earn points at participating U.S. restaurants.

At 121, Yoshinoya's digital transformation delivers rice bowls for a new age

by S.A. Whitehead — Food Editor, Net World Media Group

As what many believe may be the world's oldest fast food chain, Yoshinoya -- with 105 U.S. locations --- is proving that you actually can teach that proverbial…

Small, independent restaurants lag in COVID-19 recovery

July 10, 2020

A report from Bank of America shows that large restaurant chains are recovering faster from the COVID-19 outbreak than the rest of the industry, as small…

Tillster digital ordering platform joins ParTech's Brink POS ecosystem

July 7, 2020

ParTech Inc., a provider of pont-of-sale software for the restaurant and retail industries, has added the Tillster digital ordering platform to the cloud-based…

Hands off! 7 contact-free ways to keep QSR customers close

by Kiera Blessing — Content Specialist, Paytronix

Increasingly, as this pandemic continues, QSRs seeking to keep customers must also figure out how to keep those diners at arm's length. Here are six ways…

5 Best Practices for Marketing Your Online Order Channel

Now more than ever, we're living in a digital world. Restaurants were quite rudely reminded of that two months ago when COVID first hit and they were forced to…

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Moto, QikServe launching mobile ordering at UK rest stops, starting with Burger King

May 18, 2020

Moto, the largest highway service operator in the U.K., is launching a click-and-collect mobile ordering program at 48 of its sites, backed by QikServe's…

Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it

by S.A. Whitehead — Food Editor, Net World Media Group

After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…

Edible, Wienerschnitzel roll out new sweet treats for COVID-19-weary world

April 28, 2020

Signs that some restaurant leaders are glimpsing light inside the pandemic-shadowed tunnel, comes from the announcements this week of new products…

Webinar to help leaders optimize restaurants for online, curbside orders

by S.A. Whitehead — Food Editor, Net World Media Group

This free hour-long webinar features what restaurant brands need for an easy-to-use and secure POS system.

Checkers/Rally's CEO predicts post-pandemic fast food resurgence + Lavu CEO on QSRs' digital path forward

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more…

Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

Nathan's Famous jumps into the meal kit business

Those hankering for a Nathan's Famous dog or other menu item will soon be able to get one hot and delivered through the chain's new host kitchen partnership.

DoorDash drops commission rate for small restaurant brands

April 10, 2020

In a $100 million effort to help restaurants with fewer than five locations stay afloat during the COVID-19 outbreak, DoorDash is slashing commissions by 50…

6 QSR business-boosting online options

by Peter Ruchti

Your website can be your QSR's best friend as the days of restrictions from the pandemic roll on. Here are 6 ways some of our company's restaurant clients are…