Why opportunities for QSRs go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

Holiday retail sales projected to improve

by Valerie Killifer — senior editor, NetWorld Alliance

As holiday shoppers hit the streets, restaurant operators remain cautiously optimistic.

Holiday retail sales projected to improve

by Valerie Killifer — senior editor, NetWorld Alliance

As holiday shoppers hit the streets, restaurant operators remain cautiously optimistic.

Where does QSR fit in the food truck craze?

Led by young, independent chefs, the trend is worth watching — and possibly jumping on board.

What's holding Arby's back?

With comps down, the company is taking several steps to right its ship, but it may be time for a brand makeover.

Part II: Have QSRs blurred the line with fast casual eateries?

Upscale decor, premium offerings and improved customer service help the segment compete.

Krispy Kreme retail shops give brand a boost

The smaller stores can fit in almost any location, offering more convenience and more opportunities for growth.

Back to business basics for 2010

Eight steps quick-service operators can follow to be well-positioned for the new year.

Top 10 brand and marketing trends for 2010

A new definition of value and growing consumer expectations are among the things brands and retailers will need to watch for.

Part II: Stacking up to McDonald's

QSRweb.com takes a look at how the smaller chains have fared during the recession.

Stacking up to McDonald's

If the burger giant won the recession, how did the other QSRs fare?

Church's Chicken finds opportunity to test breakfast

The chain recently bought and converted 23 Mrs. Winners locations and has adapted that brand's menu to learn about the breakfast daypart.

Del Taco's new CEO prepares chain for national growth

The regional chain is laying the groundwork to extend its reach over the next several years.

Prepare now for economic recovery

Experts predict the turnaround will take some time, but QSRs need to do their homework to be ready.

Security steps can pay off for QSRs

Simple measures can help keep employees and your business safe — and cut your insurance bill.

Part II: NRA outlines industry imperatives

The association's new strategic plan tackles issues from food safety to profitability and sustainability.

Heading off a labor crisis

Faced with a shrinking young labor force, the restaurant industry needs to take steps now.

NRA outlines initiatives for implementing imperatives

The organization seeks to strengthen communication and improve its core products.

David vs. Goliath: Fast casual burger segment growth kicks up QSR competition

Although small, the better quality segment is worth watching and, apparently, imitating.

Western Foodservice Expo to serve up solutions for economic challenges

Keynote and educational sessions offer expertise and tips on meeting a variety of today's business demands.