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Operations News & Media

What's behind the Great QSR Store Reface

by S.A. Whitehead — Food Editor, Net World Media Group

No need to tell Americans change is afoot as all they need do is take a look at some of their favorite local drive-thrus. But the changes happening in QSR…

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Restaurateurs: American Rescue Plan is beacon of hope

by S.A. Whitehead — Food Editor, Net World Media Group

With today's presidential signature on the nearly $2 trillion American Rescue Plan stimulus, a collective sigh of relief is being heard from restaurateurs…

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Bad February weather proves stormy for restaurant transaction activity

March 11, 2021

Severe weather in many areas of the U.S. in February didn't do much to resuscitate restaurant customer transactions at major chains which were already…

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Atmosphere Adds First Media’s Blossom as Partner Channel

Blossom features as a dedicated channel on Atmosphere’s streaming service for businesses. Reaching 15 million viewers per month out-of-home.

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Cardlytics acquires Dosh

March 9, 2021

Cardlytics, a digital advertising platform, has acquired Dosh, a cash-back offers platform. Previously announced on March 1, the acquisition will combine the…

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FastCasual collecting operator insight for 2021 Dining Survey

by Cherryh Cansler — Editor, FastCasual.com

March 5, 2021

FastCasual.com has teamed up with Dosh to find out how restaurants are faring in 2021 vs. 2020, and we want to hear from as many readers as possible. The poll…

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A passion for mentoring drives Cornbread's WILD certification

FastCasual and Messner Reeves are honoring fast casual brands dedicated to ensuring that women have a seat at the leadership table.

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Wendy's Q4 results miss estimates ... barely

March 3, 2021

Although Wendy's Q4 adjusted EPS fell a penny short of analysts' estimates of 18 cents per share, the company managed to exceed the previous year's quarterly…

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Chick-fil-A giving $5M to Black-led nonprofits

March 3, 2021

For the second consecutive year, Chick-fil-A will award $5 million in grants to 34 Black-led nonprofits working to improve education, homelessness and hunger…

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White House amps up NRA's pro-Restaurant Revitalization Fund letter to Congress

March 2, 2021

Shortly after the National Restaurant Association sent an urgent request to Congress in support of the Restaurant Revitalization Fund Tuesday, the White House…

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A&W: An unusual form of ownership doing unusually well

by S.A. Whitehead — Food Editor, Net World Media Group

Franchisee-ownership of a brand may be rare, but one QSR that has operated under that structure for most of the last 10 years, is proof that it can be…

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Dining Alliance partnership saves members money on paper goods

March 1, 2021

Dining Alliance, the nation's largest independent restaurant group purchasing organization, is forming an enhanced partnership with Southeastern Paper Group in…

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Initiative to bring $100M to 1K Black-owned businesses

March 1, 2021

Looking to take a bite out of COVID-19 losses and rebuild a suffering segment of the economy, the Inclusivity Project is hoping to secure $100 million for…

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RFIS postponed to August, Focus Brands president will keynote

March 1, 2021

Networld Media Group, the parent company of FastCasual, has postponed the Restaurant Franchising and Innovation Summit to Aug. 10-12, according to Cherryh…

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National Restaurant Association cancels May show

February 26, 2021

Event organizers of the National Restaurant Association Show are cancelling the 2021 National Restaurant Association Show, which was scheduled May 22-25 at…

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Compostable QSR wares: Key to 'greening' your off-premise

by Lauren Olson

As we approach the month for the wearin' o' the green, here's some expert advice on helping your brand to wear its own version of the green -- as in…

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Free vaccination plan available for restaurant brands

February 25, 2021

StrasGlobal, a provider of contract operations, has developed a comprehensive vaccination plan that business may download at…

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Wendy's boosts quarterly dividend increase 29%

February 24, 2021

The Wendy's Company board authorized a 29% increase in the QSR's quarterly cash dividend rate, taking it from 7 cents to 9 cents per share, according to a news…

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Subway standardizes universal payment solution with multi-country rollout

by Pat Shea — Editor, NetworldMedia

Finding a universal payment solution that can work for a company with 42,500 restaurants, owned by nearly 21,000 franchisees, can be a tall order. But…

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SBA to have exclusive PPP loan application for small firms

February 22, 2021

Businesses with less than 20 employees can apply for coronavirus relief for 14 days starting Wednesday, according to a report in The Wall Street Journal.

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