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Operations News & Media

Jack in the Box Q1 outpaces analysts' estimates

February 18, 2021

Jack in the Box not only managed to come out of another quarter with earnings that beat analysts' estimates, but also grew its companywide quarter-year over…

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Bruster's CEO: '2020 gains prove we're pandemic-proof'

February 18, 2021

The nearly 200-store Bruster's Real Ice Cream chain has used technology to engage customers, increase its presence nationally and generally prove it is…

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&Pizza CEO: 'Now is the right time for hourly wage increase'

&Pizza CEO Michael Lastoria, who disagrees with the National Restaurant Association's stance against raising the federal minimum wage to $15 an hour, said…

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Time-tested Restaurant Technologies for a New Normal

Restaurant operators need all the help they can get while trying to cope with the COVID-19 pandemic. Some of the tools they can use may already be in their…

Presented by FastCasual.com

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Popeyes, Burger King parent turns in disappointing Q4 sales

February 11, 2021

Popeyes, Burger King and Tim Hortons parent company, Restaurant Brands International, turned in disappointing fourth-quarter earnings results, which fell below…

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GoTab, CORE partner to support families of restaurant employees

February 10, 2021

Restaurant commerce platform, GoTab, has created a partnership with non-profit, CORE: Children of Restaurant Employees. GoTab is the first technology partner…

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Church's Chicken: A lesson in what happens when leaders listen

by S.A. Whitehead — Food Editor, Net World Media Group

February 9, 2021

Listen and learn is a familiar term to most of us, but Church's CEO Joe Christina has truly internalized that maxim by making it a guiding principle of his…

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RESTAURANTS Act back on the table

February 5, 2021

A $120 billion revitalization fund, known as the RESTAURANTS Act of 2021, to help independent restaurants and small franchisees facing COVID-19 challenges is…

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Taco Bell helps Yum Brands beat analysts' Q4 estimates

February 4, 2021

The fourth quarter of 2020 worked out pretty well for Louisville, Kentucky-based Yum Brands, which beat analysts' estimates thanks to Taco Bell, which recorded…

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Independent Restaurants Running on Toast’s All-in-One Platform Outperform Peers by up to 30% During Pandemic

Investments in digital ordering and contactless payments technology allowed Toast to significantly grow their customer community and increase recurring revenue…

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Study: Higher menu prices = lower ratings

We've suspected that increasing menu prices might have a less than glowing effect on restaurant ratings, but now we have proof.

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GoTab redesigns online menu, updates referral program

February 1, 2021

Restaurant commerce platform GoTab has unveiled enhanced contactless online menu features and special offers to help operators update and display menus for…

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McDonald's Q4 was brand's strongest of 2020

January 29, 2021

In its fourth quarter, ending Dec. 31, 2020, McDonald's delivered its strongest financial performance of the extraordinary year of 2020, when the brand said it…

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Capriotti’s, REEF's partner on Baltimore’s first ghost kitchen

January 28, 2021

Sandwich chain Capriotti's Sandwich Shop is partnering with REEF's Neighborhood Kitchens, known for transforming underutilized urban spaces into neighborhood…

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Digital ordering, drive-thru and carry-out help drive growth for restaurant industry

January 27, 2021

Throughout 2020, U.S. restaurants demonstrated resiliency against a variety of issues and rose from a 35% traffic decline in April to a 11% visit decrease in…

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DoorDash restaurant grant program open to applicants

January 27, 2021

Restaurants in select U.S. states and Canada provinces, seeking relief due to the devastating business impact of COVID-19, can now apply to DoorDash's…

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McDonald's using trays made from trash in Latin America

January 26, 2021

McDonald's largest global and independent franchisee, Arcos Dorados, is replacing its plastic trays with what the company said was a more sustainable version…

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National Restaurant Association supporting Biden's immigration changes

January 21, 2021

On day one of his presidency, Joe Biden signed six memorandums and proclamations dealing with immigration, prompting the National Restaurant Association…

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Revel Systems adds eCard Systems to integrated partner program

January 20, 2021

Revel Systems, a cloud-based point-of-sale and business management platform, has partnered with eCard Systems, a gift card, loyalty and prepaid card supplier…

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PPP program opens to all lenders

January 19, 2021

After re-opening the Paycheck Protection Program to small lenders on Friday, the U.S. Small Business Administration is now opening the program to all lenders.

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