The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

Restaurateurs will see 'immense operational changes' in 2018

January 12, 2018

Operations platform, Fourth, sees what it calls "immense operational changes" happening across the restaurant industry as tech of all kinds is deployed…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

Dunkin' Brands makes major moves at top to grow at greater speed

January 9, 2018

Dunkin' Donuts has tapped senior vice president of operations Scott Murphy to move into the COO suite, and has brought on veteran industry executive, Rick…

Drum roll please: Introducing the 2018 QSRweb Editorial Board

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb is proud to introduce the site's 2018 Editorial Board.

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

by Christopher Sebes — president, Heartland Commerce

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some…

3 game-changing digital menu board decisions for QSR leaders

by Bradley Cooper — Editor, Connect Media

Digital menu boards can be marketing dynamite for a well-run QSR, but only if leadership makes wise decisions around these 3 key components of the system…

Airports still hot venue for limited-service brands

by S.A. Whitehead — Food Editor, Net World Media Group

Airports are the No. 1 non-traditional expansion market for QSR brands, and Austin, Texas, has positioned itself to be right in the center of the action.

Remote Monitoring for Restaurant Operators

Cloud-based sensor technology is making it easy for restaurant managers to stay aware of a variety of operational issues and be immediately notified if there’s…

Joint employer standard overruled, NLRB reinstates previous test

December 15, 2017

The National Labor Relations Board made a change Thursday that could affect thousands of restaurant operators nationwide, according to news releases.

Acing inventory: 3 ways to determine your QSR's true value

by Niall Keane — CEO of SynergySuite, SynergySuite

Choosing the best approach to counting the value of your inventory is essential to determining your business's true value. These three options provide…

New tool pages customers, tracks wait times and grows to fit chain size

December 6, 2017

Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…

Subway hires former Arby’s exec as VP of global brand management and innovation

December 1, 2017

Subway has hired Len Van Popering as its VP of global brand management and innovation. He will drive the brand's ongoing global transformation through food…

Anthony's Pizza, Asian Box, Melt Shop, Teatulia on giving diners clear view of your food sources

by S.A. Whitehead — Food Editor, Net World Media Group

Consumers today don't just want restaurants to "tell all" when it comes to their food sources, they absolutely demand it and spend their money accordingly.

The pay-as-you-go POSitives of renting your POS

by Christopher Sebes — president, Heartland Commerce

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among…

Dairy Queen franchisee files Chapter 11, closes 'significant number' of stores

October 31, 2017

Texas-based Dairy Queen franchisee Vasari LLC has filed for Chapter 11 bankruptcy protection and plans to restructure the  company, closing a "significant…

8 essentials to win the location leasing endgame

Lease negotiations are key to a restaurant's overall bottom-line success, so try these eight essentials in your next deal that will definitely put you "in it…

Parent company of Burger King, Popeyes, Tim Hortons happy with Q3 results

October 26, 2017

Restaurant Brands International Inc., parent company of Burger King, Popeyes and Tim Hortons, released Q3 results today. CEO Daniel Schwartz said the numbers…

HotSchedules launches cloud-based restaurant operating platform

October 25, 2017

HotSchedules, a provider of workforce and back office solutions for the foodservice, retail and hospitality industries, has launched Clarifi, a cloud-based…

Solutions for all that cash you're tossing in your QSR's trash

By Geoffrey Aardsma/Enevo vice president of client services