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Operations News & Media

Fast casual execs weigh successes and failures of QSR segment

by Alicia Kelso — Editor, QSRWeb.com

The worst attribute about QSR, attendees agreed, is inconsistency – of quality, service, cleanliness, etc.

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Tiny stores make me happy: Tracking revenue per square foot

by Noah Glass — CEO, Olo

Leading restaurant brands are growing their top line with off-premise sales while shrinking real estate costs – resulting in better revenue per square foot and…

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Taco Bell breakfast achieving profitability in first year

by Alicia Kelso — Editor, QSRWeb.com

Sunday, Monday and Tuesday breakfast business at Taco Bell now outsells the brand's signature late-night daypart.

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Deliver more than food; deliver an experience

by Erle Dardick — CEO, Monkeymedia

Lean on your supply chain partners to innovate for you; they have resources and answers.

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Doc Popcorn franchisee puts off retirement for multiunit expansion

October 10, 2014

Doc Popcorn has awarded a multiunit franchise opportunity to husband and wife, Sam and Mary Sanchez, and their son, Eugene, to develop three locations in the…

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Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

October 7, 2014

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive…

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WorkPlace Impact adds restaurant brands to portfolio

October 7, 2014

WorkPlace Impact, a marketing company that targets consumers directly at work, has added restaurant clients to its portfolio.

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Some LA area eateries adding 3% surcharge to cover insurance costs

October 7, 2014

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while…

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Henny Penny announces leadership and structural changes

October 7, 2014

Henny Penny has announced several leadership changes and an organizational restructuring.

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Expert urges operators to plan 2015 purchasing now

October 6, 2014

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop…

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Good Times announces 11.9% same-store sales increase for Q4

October 6, 2014

Good Times Restaurants Inc. announced that its Good Times' same store sales increased 11.9 percent in its fourth fiscal quarter ending Sept. 30 over the prior…

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Reducing food waste can improve the bottom line and the environment

by Brenda Rick Smith — Editor, Networld Media Group

A study commissioned by the Food Waste Reduction Alliance found that approximately 80 billion pounds of food are discarded into US landfills every year, with…

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Uber's move into foodservice showcases importance of convenience

by Ed Zimmerman — President, pizza.com

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

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Restaurant traffic, sales post solid gains in August

October 1, 2014

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's…

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Subway recognizes top development agents

September 30, 2014

Subway recently recognized four development agents as its Development Agents of the Year for 2014, including one who is receiving the award for a fourth time.

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Cousins Subs hires handful of corporate team members

September 30, 2014

Menomonee Falls, Wisconsin-based Cousins Subs has filled a handful of new corporate roles, including director of operations, real estate manager, training…

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Dunkin' CEO: Franchisees excited about Tim Hortons' merger 'distraction'

September 30, 2014

Dunkin' Brands' CEO Nigel Travis appeared on Bloomberg TV this week, offering his take on a number of industry trends. Highlights from the interview include:

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Data breach extends beyond Jimmy John's to other restaurants

September 29, 2014

Data breach extended beyond 216 Jimmy John's restaurants to include 108 other restaurants.

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Sonic adds Yum! Brands veteran to oversee operations

September 29, 2014

Sonic has hired Harold Ceron as its senior vice president of Sonic Restaurants Inc., the arm of Sonic Corp. that operates company-owned locations. In this…

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