Why catering is a good idea for Taco Bell and QSRs

by Alicia Kelso — Editor, QSRWeb.com

QSRs have ecosystem advantages to add catering, such as fixed assets and real estate, as well as media power.

Canadian concept not named Tim Hortons or Starbucks plans to be ‘coffee authority’

November 3, 2014

Canadian-based The Second Cup coffee concept has announced a three-year strategic plan that seems to put Starbucks, Tim Hortons and McDonald’s in the…

Four reasons digital screens are more than menu boards

by Brenda Rick Smith — Editor, Networld Media Group

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait…

NRA: Restaurant Performance Index showed moderate decline in September

October 31, 2014

Restaurant operators are unimpressed about the direction of the economy.

Majority of middle market execs have positive business outlook

October 30, 2014

According to CIT Group’s newly-released and third annual Voice of the Middle Market study, a majority of middle market execs have a positive outlook for their…

El Pollo Loco adds franchising exec

October 30, 2014

El Pollo Loco has named Mark A. Belanger, CFE, as VP, Franchise. In his new role, Belanger will oversee the company's franchising efforts, including sales and…

Casio teams up with MicroSale for Android POS app

October 29, 2014

Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.

National Restaurant Association adds of SVP of Strategic Alliances

October 29, 2014

The National Restaurant Association today announced the hiring of Jeffrey Calore as senior vice president of Strategic Alliances.

Restaurant Canada feathers ruffled by government's lack of transparency on chicken pricing

October 29, 2014

Restaurants Canada is calling on a government commission to be more transparent as it investigates the cost of production formula used in setting the price of…

Taco Bell's new mobile app the brand's 'biggest innovation since the drive-thru'

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.

KFC Costa Rica wins regional operations competition

October 28, 2014

For the second time in three years, KFC Costa Rica has won Yum! Brands regional team challenge competition. The competition, called the C.H.A.M.P.S. Team…

Who's the boss? Tips for avoiding joint employer liability

by Brenda Rick Smith — Editor, Networld Media Group

Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.

People don’t just leave bad managers...They also leave bad schedules

by Nate DaPore — President and CEO, PeopleMatter

Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.

Delivery startups targeting fast food crowd

October 27, 2014

The quick-service marketplace continues to get more crowded. A growing number of online food companies are popping up, particularly in the San Francisco area…

Think the QSR segment is in trouble? Consider Sonic

by Alicia Kelso — Editor, QSRWeb.com

Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

Dunkin' Brands gets a lift from Baskin-Robbins US sales

October 24, 2014

Dunkin' Brands reported its Q3 results Thursday, which included 2-percent comp store sales growth at Dunkin' Donuts, and a 5.8-percent jump at Baskin-Robbins…

HMSHost adds two execs to support development efforts

October 24, 2014

HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and…

Consolidated Concepts adds two senior supply chain executives

October 24, 2014

Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.

Int'l Franchise Association, Cyber Security Alliance caution franchisees about cybersecurity

October 24, 2014

International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.