QSRweb.com's Top 10 stories of 2011

by Alicia Kelso — Editor, QSRWeb.com

Product upgrades, restaurant overhauls on the menu this year.

NRA predicts 100 million diners for New Year's weekend

December 14, 2011

The National Restaurant Association estimates that 100 million Americans will celebrate the New Year by going out to a restaurant or bar, or by ordering…

Dunkin' Donuts hosts holiday Twitter contest; opens 10,000th restaurant

December 14, 2011

Dunkin' Donuts is wrapping up the holiday season with its second annual #DressDD Holiday Sweater Twitter Contest.

Study shows improvements in food advertising to kids

December 14, 2011

The Council of Better Business Bureaus (CBBB) launched the Children's Food and Beverage Advertising Initiative (CFBAI) five years ago with 10 charter companies…

Taco John's new wings provide sales bump

December 13, 2011

Taco John's recently launched TJ Baja Boneless Wings have provided the quick-service chain with a sales boost, according to Renée Middleton, vice president of…

Papa Gino's selects new agency of record

December 13, 2011

Dedham, Mass.-based Papa Gino's Inc. has selected Allen & Gerritsen (a&g) as its advertising agency of record, effective immediately.

Wendy's transferring stock listing to the NASDAQ

December 13, 2011

The Wendy's Company announced it will transfer its stock listing to The NASDAQ Stock Market. The company's common stock will begin trading on the NASDAQ Global…

McDonald's Arabia launches McDelivery call center for customer support

December 13, 2011

Smart Link Contact Centers, a member of Al Khaleej Training and Education Group, has announced the launch of McDonald's Arabia's new McDelivery Service call…

Carl's Jr. expands turkey burger line, CKE's Q3 sales up

by Alicia Kelso — Editor, QSRWeb.com

Another New Zealand franchisee on board for Carl's Jr. expansion.

A leopard that couldn’t change its spots

What exactly do you know about employees assigned to handle your deposits?

Bojangles' franchisee opens second Virginia location

December 12, 2011

PWFoods LLC has opened its second Bojangles' location in the southern Virginia market. The new Farmville, Va., unit opened Monday and features drive-thru and…

Popeyes recognized for training and onboarding programs

December 12, 2011

Popeyes Louisiana Kitchen has won top recognition in Brandon Hall's Excellence in Learning and Talent Management awards.

Webinar: Digital drive-thru menu boards maximize messaging

by Alicia Kelso — Editor, QSRWeb.com

As more QSRs explore digital technology, there are key considerations to keep in mind.

The ageless meatball is the new menu trendsetter

by Darrel Suderman — President, Food Technical Consulting

Meatballs are versatile and offer a big profit margin.

CKE Restaurants roll out Panasonic's Stingray POS

December 11, 2011

Panasonic has been approved by CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's restaurants, to provide its Stingray POS workstation to Carl's…

El Pollo Loco drops AOR after 10 months

December 11, 2011

El Pollo Loco has dropped its agency, Goodness Mfg, after just 10 months.

Report: Restaurant costs will continue to rise in 2012

December 11, 2011

Fitch Ratings, a global market credit opinion, research and data agency, expects U.S. restaurant food and beverage costs to rise by 5 percent or more in 2012…

Technomic: Breakfast daypart offers ample opportunity

December 11, 2011

While breakfast sales have grown steadily for restaurants over the past few years, consumer data shows that the market is not yet saturated and there are still…

Study: QSRs respond to toy ban by moving healthier meals into spotlight

by Alicia Kelso — Editor, QSRWeb.com

Research following the Santa Clara, Calif., ordinance finds no new or reformulated menu rollouts.

Getting ‘Siri-ous’ in Foodservice HR

by Nate DaPore — President and CEO, PeopleMatter

As more programs are developed to be voice interactive, it's possible that Siri will one day be capable of interactively pre-screening applicants and more.