Culver's adds OrderAssist for drive-thrus

Some Culver’s franchisees are taking a proactive approach in accommodating their guests with hearing impairments. About 60 operators in the 440-unit chain…

Del Taco sells six units to franchisee

October 13, 2011

Del Taco has sold its remaining six Phoenix restaurants to Desert Taco, its largest franchisee in Arizona.

Technomic develops newsletter for international growth markets

October 13, 2011

Food and beverage industry research firm Technomic has created a new newsletter, BRIC, which focuses on the growing international markets of Brazil, Russia…

Taco Bell names new CMO

October 13, 2011

Yum! Brands has named a new chief marketing and innovation officer for its biggest brand, Taco Bell, shortly after offering some turnaround plans for the chain.

Yum! Brands recognized for Social Business Software results

October 12, 2011

Jive Software's annual Jive Awards recognized Yum! Brands as a winner for outstanding customer results using Social Business Software.

People Report names Best Practices finalists

October 12, 2011

People Report and sister company Black Box Intelligence have announced the finalists for the 2011 Best Practices awards to be presented Nov. 3 at the annual…

Taco Cabana establishes initiative to support military families

October 12, 2011

Taco Cabana has established an initiative focused on honoring members of the military and their families. As part of the new campaign, all Taco Cabana…

Study: QSR Hispanic advertising up in 2010

by Alicia Kelso — Editor, QSRWeb.com

The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…

Seeding a Market: QSRs Support Franchisee Growth in New Markets

QSRs are laying the foundation for future franchise expansion by launching company-owned stores in new markets.

Arby's employees awarded back pay

October 11, 2011

More than 700 employees at Arby's restaurants in Arkansas, Illinois, Kansas, Missouri and Oklahoma have been awarded back wages.

Whataburger's new campaign shows customer perspective

by Alicia Kelso — Editor, QSRWeb.com

Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.

How Domino's, Shake Shake used 'quality' to galvanize brands

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and…

BBI names senior VP

October 9, 2011

Beautiful Brands International (BBI) today announced Geoff Gaskin as its new senior vice president of Global Marketing. Gaskin will oversee the global sales…

Whataburger launches All-Time Favorites menu

October 9, 2011

Whataburger has launched its All-Time Favorites menu, featuring the Whataburger Patty Melt, the Chop House Cheddar Burger, the Honey BBQ Chicken Strip Sandwich…

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

Jack in the Box introduces mini cookies

October 6, 2011

Jack in the Box has added mini cookies to its dessert menu.

McDonald's executive named to NRA board

October 5, 2011

The National Restaurant Association has added Steven Hilton, vice president of Government Relations for McDonald's Corporation, to its Board of Directors.

Tim Hortons plants flag in Middle East

October 5, 2011

Less than a month after opening a unit in Dubai, its first outside of North America, Tim Hortons has put plans into place for a much larger footprint in the…

Baskin-Robbins teams up with Kraft to fight hunger

October 5, 2011

Baskin-Robbins has teamed up with Kraft Foods to support the Feeding America campaign with an objective of donating 25 million meals to those in need.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.