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Operations News & Media

Burger King selects Starcom as media AOR

July 17, 2011

Burger King Corp. has named Publicis Groupe's Starcom as its new media agency of record.

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El Pollo Loco is feeling the Mexcellence

July 17, 2011

El Pollo Loco is launching a multi-faceted campaign that includes new television and radio ads, social media components and in-restaurant signage, all…

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Is online ordering a good fit for QSR?

by Alicia Kelso — Editor, QSRWeb.com

The technology is working in the pizza space, but would it work for a Quarter Pounder?

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Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

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Popeyes hits 2,000th unit milestone

July 14, 2011

On July 16, Popeyes Louisiana Kitchen will celebrate the opening of its 2,000th restaurant. The landmark opening is in Memphis, Tenn., and is part of the…

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Sombrero Mexican Food launches franchise program

July 14, 2011

After more than 25 years of serving the San Diego community, Sombrero Mexican Food has launched its first franchise program.

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Dunkin' Donuts signs development deals in Arkansas, Iowa

July 14, 2011

Dunkin' Donuts has announced that it has signed agreements with two franchisees to develop 11 new restaurants throughout Arkansas over the next several years.

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Turano Baking extends family to restaurant partners

by Barry Klein — Marketing Directo, Go Roma

Turano family members, including the younger generation, have become leaders in developing and testing innovative bakery products.

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Menu-labeling tips for adults, kiddos

by Betsy Craig — pres, menutrinfo.com

The time is rapidly approaching when you will need to clearly disclose the calorie counts for every standardized item on your menus. You might not run the risk…

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Coca-Cola, KFC reportedly headed to North Korea

July 13, 2011

Rumor has it that Coca-Cola and KFC have agreed to open branches in Pyongyang, North Korea. Singapore's Straits Times reports that company executives from both…

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China boosts Yum! again, Taco Bell continues to drag down U.S. sales

by Alicia Kelso — Editor, QSRWeb.com

July 13, 2011

Yum! Brands' profit in the second quarter was up 10 percent thanks, again, to huge strides made in China and strong overall results for the company's…

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Menu engineers MenuTrinfo unveils new service

July 13, 2011

MenuTrinfo LLC has announced the addition of a new service offering to its growing portfolio of tools for restaurants and chefs seeking to respond to rising…

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NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

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McDonald’s plans New Zealand expansion

July 12, 2011

Calling the market "untapped," McDonald's development director, Brett Watson, told attendees at a retail conference in Auckland, New Zealand earlier this week…

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Subway plans to double Egyptian outlets

July 12, 2011

Subway Restaurants in Egypt is on track to double its footprint in 2011 and to also open a network of 90 locations by 2017.

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Church’s Chicken names SVP, brand marketing

July 12, 2011

Church's Chicken has named Joel Bulger as its senior vice president of brand marketing. Bulger's responsibilities include brand positioning and management…

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Social media: brand aid ... or brand illusion?

by Lori Walderich — CMO, Top That! Pizza

A few weeks ago, I had the privilege of attending a major social media conference. Naturally I saw it as a great opportunity to pick up new nuggets of wisdom…

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Wall Street Investors Demand ROI - Return on Innovation

by Darrel Suderman — President, Food Technical Consulting

Return on Innovation (ROI), and not Return on Investment is the new demand (and expectation) of Wall Street Investors.

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International KFC units deploy Kitchen Brains’ management app

July 11, 2011

Yum! Restaurants International, a division of Yum! Brands, has chosen Kitchen Brains' Quality Production Management (QPM) for some of its KFC international…

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Carl’s Jr. marks 70th anniversary, plans Indonesian growth

July 11, 2011

CKE Restaurants Inc.'s Carl's Jr. brand is commemorating its 70th anniversary this month with celebrations and online giveaways.

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