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Operations News & Media

McDonald’s rejects calls to shift marketing focus

by Alicia Kelso — Editor, QSRWeb.com

May 19, 2011

At its annual shareholders' meeting Thursday, McDonald's rejected a call from various health organizations and 20,000 petition signees to shift its "predatory…

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Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

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NRA Show kicks off this weekend

by Alicia Kelso — Editor, QSRWeb.com

May 19, 2011

The National Restaurant Association Restaurant, Hotel-Motel Show kicks off Saturday at Chicago's McCormick Place. The largest restaurant and hospitality…

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Sbarro ends bankruptcy process, seeks buyers

May 18, 2011

It looks like New York-based Sbarro Inc. won't be receiving Chapter 11 protection, after all. The company announced that it has consensually terminated its…

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Dunkin’ Donuts franchisee sued for tips policy

May 18, 2011

Scrivanos Group, a North Reading, Mass.-based Dunkin' Donuts franchisee with more than 125 units throughout New England, has been sued by an employee for…

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Jack in the Box implements real estate management software

May 18, 2011

Jack in the Box Inc. has implemented Lx Retail from Lucernex Technologies to help manage the chain's real estate portfolio. The web-based product suite covers…

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Popeyes’ parent company sets Q1 call

May 18, 2011

AFC Enterprises Inc., the franchisor and operator of Popeyes, will file its fiscal first quarter results May 25 after market close. The quarter ended April 17.

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Krispy Kreme franchisee taps DTT Surveillance

May 18, 2011

Great Circle Family Foods LLC, a Krispy Kreme Doughnuts franchisee, has selected DTT Surveillance for its surveillance and loss prevention services.

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Jack in the Box profits drop, Qdoba up

May 18, 2011

Jack in the Box Inc.'s second quarter '11 earnings yielded a big drop in net earnings from the same period last year, from $6.8 million compared to $17.…

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Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

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Jack in the Box commits to conference

May 17, 2011

Jack in the Box Inc.'s management is scheduled to present at the Wells Fargo Securities Consumer, Gaming and Lodging Conference in Las Vegas on May 24 at 11:4…

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Dunkin’ Donuts grows its Wisconsin footprint

May 17, 2011

Dunkin' Donuts has signed a multi-unit store development agreement with Travel Mart Inc. for six new restaurants in Wausau, Wisc. The first restaurant will…

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Health professionals challenge McDonald’s in full-page ad

by Alicia Kelso — Editor, QSRWeb.com

May 17, 2011

A full-page ad ran in newspapers across the country today, urging McDonald's to stop marketing junk food to kids.

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Good is good enough: Dairy Queen’s ads are most effective

May 17, 2011

Rainbows on fire, old-fashioned shaving bunnies, magic turnaround pants and towel ninjas seem to resonate well with consumers. Dairy Queen's new series of…

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Quiznos customers get Groupon’s largest deal to date

May 17, 2011

Groupon Inc. has announced a partnership with Quiznos to launch its biggest deal to date. The discount is aimed at creating repeat customers at the sandwich…

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Wendy’s franchisees deploy WyckWyre recruiting solution

May 16, 2011

Conklin, N.Y.-based WyckWyre, a web-based recruiting solution developed specifically for the restaurant and hospitality industries, has recently been tapped by…

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Popeyes partners with NRA’s ProStart program

May 16, 2011

Popeyes Louisiana Kitchen, a division of AFC Enterprises Inc., today announced its philanthropic arm, The Popeyes Foundation Inc., and its franchisees will…

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Healthy Fast Food changes name to U-Swirl

May 16, 2011

Healthy Fast Food Inc. today announced it has a new company name, U-Swirl Inc. With more than 50 franchises sold via area development agreements, U-Swirl Inc.

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Dunkin’ Donuts continues UAE growth

May 15, 2011

Dunkin' Donuts has opened its 63rd location in the United Arab Emirates. The newest unit is in the Dubai Festival Centre and includes the chain's signature…

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