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Operations News & Media

McDonald's franchisees feel specialty-coffee strain

November 18, 2007

Chicago Tribune: As McDonald's tries to cash in on the fast-growing specialty coffee market, the chain is already finding itself at odds with the unlikeliest…

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Burglar busted for cooking burgers

November 18, 2007

Ventura County Star: A Santa Paula, Calif., man was arrested Nov. 18 after breaking into a Carl's Jr. restaurant. Ruben Manzano, 19, told police he was hungry…

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Dunkin' responds to discrimination allegations

November 18, 2007

BlueMauMau: Dunkin' Brands' president and executive VP has stated in a systemwide memorandum that given the accusations of racial discrimination, the company…

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McDonald's plans full-scale beverage blitz

November 15, 2007

Chicago Tribune: McDonald's Corp. plans to move full-scale into the premium beverage business, rolling out specialty coffees, smoothies, frappes and iced tea…

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Jack in the Box reports record 2007 profit

November 15, 2007

SAN DIEGO — Same-store sales at Jack in the Box company restaurants increased 5.2 percent in the fourth quarter compared to a 5.9 percent increase during the…

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Popeyes 3Q comps down

November 14, 2007

ATLANTA — AFC Enterprises Inc., franchisor and operator of Popeyes Chicken & Biscuits, reported results for its fiscal third quarter ended Oct. 7, 2007. …

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CKE reports positive third-quarter comps

November 14, 2007

CARPINTERIA, Calif. — Same-store sales increased 2.7 percent at Hardee's and 0.7 percent at Carl's Jr. company-owned restaurants for the third quarter ended…

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Meals by mobile

Text messaging could be the ordering avenue of the future.

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KFC offers presidency to Colbert

November 13, 2007

WHAS 11 (Louisville, Ky.): KFC has extended an invitation to Comedy Central star Stephen Colbert to be president for a day at its Louisville headquarters. …

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McDonald's to sell more restaurants to franchisees

November 13, 2007

Reuters: McDonald's Corp. will sell up to 21 percent — or 1,000 to 1,500 — of its company-owned restaurants to franchisees over the next three years.   The…

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Hong Kong McDonald's official charged in bribery case

November 12, 2007

The Canadian Press: The managing director of McDonald's Hong Kong operations has been charged with taking bribes from a food supplier. Lau Si-sing allegedly…

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Court: BK franchisee made harassment reporting difficult

November 11, 2007

Milwaukee Journal Sentinel: A federal appeals court has ruled that V&J Foods Inc. made it hard for a 16-year-old girl to report that her manager…

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McDonald's to add new breakfast burrito

November 11, 2007

Chicago Tribune: McDonald's Corp. will introduce its first new breakfast sandwich since 2003, the McSkillet Burrito, to increase sales and counter efforts by…

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SCA Tissue named Top 10 SYSCO supplier

November 8, 2007

PHILADELPHIA — For the third consecutive year, SCA Tissue was named a Top 10 supplier by SYSCO Corp. and presented with a 2007 Gold Level Supplier Award at…

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El Pollo Loco comps increase, net drops

November 8, 2007

COSTA MESA, Calif. — Same-store systemwide sales for the El Pollo Loco restaurant chain, owned by EPL Intermediate Inc., increased 2.2 percent in the third…

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Jack in the Box to host FY '07, 3Q conference call

November 8, 2007

SAN DIEGO — Jack in the Box Inc. will discuss operating results for the fourth quarter of fiscal year 2007 during a Nov. 16 conference call beginning at 8:3…

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Arby's quarter, year-end comps flat

November 8, 2007

ATLANTA — Arby's systemwide same-store sales were relatively flat in both the 2007 third quarter and first nine months ended Sept. 30, 2007, compared to an…

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KFC to launch NYC campaign for new strips

November 7, 2007

SEATTLE — KFC will launch its new Triple Dip Strips through a New York City campaign Nov. 9, 2007. The Triple Dip Strips Truck — a 12-foot illuminated truck…

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McDonald's global comps rise 6.9% in Oct.

November 7, 2007

OAK BROOK, Ill. — Global comparable-store sales for McDonald's Corp. restaurants rose 6.9 percent in October, the company announced. Systemwide sales for…

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Captain D's sets sights on San Antonio

November 6, 2007

NASHVILLE, Tenn. — Captain D's Seafood Kitchen is looking to expand to San Antonio, Texas.   "San Antonio is an ideal market for Captain D's. San Antonio…

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