Operations News & Media
Happy Joe's Pizza & Ice Cream opens 2nd Missouri location
June 22, 2023
Happy Joe's Pizza & Ice Cream has opened in Branson, Missouri. It's the brand's second location in the state and its 41st systemwide, according to a press…
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How to empower employees, lower churn rates in high-turnover industry
by Gary Stonell — SVP of Sales and Operations, Opterus
Recruitment and retention are still challenging in the restaurant. How can technology help?
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Massachusetts home to Chick-fil-A food truck
June 21, 2023
There are now 19 Chick-fil-A stores in Massachusetts and the latest addition is a food truck which brings the brand's total food truck fleet to 30.
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Lee's Famous Recipe Chicken growing through corporate acquisitions
June 20, 2023
Lee's Famous Recipe Chicken owner LFR Chicken LLC has acquired four units in Fort Wayne, Indiana, from retiring operators Tim and Carol Hagan. Since its…
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It’s a sister affair for a California Wetzel’s Pretzels food truck
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Peyton and Paige Geyser, sisters in Orange County, California, are owners and operators of a Wetzel’s Pretzels food truck and were longtime fans of the brand…
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Taco Bell partners with artist 'It's a Living' for team member gear
June 16, 2023
Taco Bell has collaborated with Brooklyn-based artist Ricard Gonzalez, better known as "It's a Living" to create exclusive team member gear paying homage to…
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Amy's Drive Thru opens 5th location in California
June 16, 2023
Organic, vegetarian fast food concept Amy's Drive Thru has opened its fifth location. The restaurant is located in Thousand Oaks, California, according to a…
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Yum China celebrates opening of 3K Pizza Hut restaurants
June 16, 2023
Yum China Holdings Inc., parent company to Yum China, has opened its 3,000th Pizza Hut store in China, located in Qinhuangdao, according to a press release.
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Great American Cookies opens 1st Alaska location
June 15, 2023
Great American Cookies has announced its first location in Alaska. The store is located in Anchorage, according to a press release.
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The Original Rainbow Cone, Gino's East partner with kiosk in Chicago
June 15, 2023
The Original Rainbow Cone has partnered with Gino's East, a pizzeria in Chicago. The Original Rainbow Cone will add a kiosk to the pizzeria, offering locals…
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McDonald's Turkey creates smoothie menu using AI
June 15, 2023
McDonald's in Turkey has created a drink menu using AI. "The Recipes from my ImaginAIon" smoothie menu is available at select McCafe branches in Istanbul…
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4 Common Delivery Points of Friction and How to Fix Them
The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.
Presented by SpeedLine Solutions
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Stoner's Pizza Joint inks deal for 3 units in Charlotte area
June 14, 2023
Stoner's Pizza Joint has inked an agreement to bring three stores to the Charlotte, North Carolina market over the next two years, according to a press release.
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Roy Rogers to open in Northern Kentucky
June 14, 2023
Roy Rogers Restaurants will open in its latest store in Florence, Kentucky. It's the second of a 10-unit deal after the brand opened last February in Cleves…
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Study: Diners blame staffing shortages, environment for increased wait times, order inaccuracies
June 13, 2023
Restaurant diners are blaming a diminishing customer experience on labor shortages which, in turn, lead to increased wait times, order inaccuracies and…
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SpotOn debuts wait time feature to jump-start order process
June 13, 2023
SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…
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Smalls Sliders to slide into Metairie, Louisiana
June 12, 2023
Smalls Sliders will open a location in Metairie, Louisiana. The opening is part of a four-unit agreement with former pro NFL quarterback Drew Brees, an…
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Dunkin' raises $1.6M for charity from iced coffee sales
June 12, 2023
Dunkin' raised $1.6 million for the Dunkin' Joy in Childhood Foundation through the sales of its iced coffee drinks on Dunkin' Iced Coffee Day in May…
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Taco John's a growing QSR player in Mexican segment
by Mandy Wolf Detwiler — Editor, Networld Media Group
Taco John's has 375 units, of which seven are corporate owned. With a new store design, savvy multi-unit franchisees and a winning corporate team, the brand…
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Jack in the Box to launch meal designed by celeb Snoop Dogg
June 8, 2023
Jack in the Box has partnered with celebrity Snoop Dogg to design Snoop's Munchie Meal. The box of Jack in the Box favorites is priced at $14, according to a…
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