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Operations News & Media

[WEBINAR] POS “Locks & Cameras”: The Controls You Need to Stop and Prevent Employee Theft

In this webinar, SpeedLine Solutions shares the proven strategies leading restaurant chains use to identify theft and fraud—and prevent it from happening in…

Presented by SpeedLine Solutions

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The pay-as-you-go POSitives of renting your POS

by Christopher Sebes — president, Heartland Commerce

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among…

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Dairy Queen franchisee files Chapter 11, closes 'significant number' of stores

October 31, 2017

Texas-based Dairy Queen franchisee Vasari LLC has filed for Chapter 11 bankruptcy protection and plans to restructure the  company, closing a "significant…

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8 essentials to win the location leasing endgame

Lease negotiations are key to a restaurant's overall bottom-line success, so try these eight essentials in your next deal that will definitely put you "in it…

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Parent company of Burger King, Popeyes, Tim Hortons happy with Q3 results

October 26, 2017

Restaurant Brands International Inc., parent company of Burger King, Popeyes and Tim Hortons, released Q3 results today. CEO Daniel Schwartz said the numbers…

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HotSchedules launches cloud-based restaurant operating platform

October 25, 2017

HotSchedules, a provider of workforce and back office solutions for the foodservice, retail and hospitality industries, has launched Clarifi, a cloud-based…

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Solutions for all that cash you're tossing in your QSR's trash

By Geoffrey Aardsma/Enevo vice president of client services 

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Cowboy Chicken CEO talks about what keeps him awake at night

Sean Kennedy, CEO of Cowboy Chicken, discusses how he's growing his 22-unit brand.

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Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

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Employees wandering away? 5 sure-fire actions to take now

To stay successful, you must ensure your employees are happy or they will look elsewhere. So what then, are the driving motivators for employees to change…

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High-touch leadership: The silver bullet in a high-tech QSR world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

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Krystal proves hurricane response plans help

by S.A. Whitehead — Food Editor, Net World Media Group

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane…

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Go green AND go home: Postmates expands emissions-free deliveries

October 4, 2017

Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network  PostMates, which has expanded…

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Captain D's promotes veteran employee to director of ops

October 3, 2017

Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…

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Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

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Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

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After Hurricane Irma, Krystal brand bounces back in Southeast

September 21, 2017

Krystal, one of many restaurant brands in the Southeast seriously affected by Hurricane Irma last week, has announced that all of its locations in Georgia…

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QSRs survive, help communities thrive, even after '1-2' hurricane punch

by S.A. Whitehead — Food Editor, Net World Media Group

QSRs and restaurants of all kinds play a key role in helping communities come back to life after hurricanes hit.

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Study: Higher pay might equal lower restaurant hygiene

September 14, 2017

In the months leading up to wage increases in places like Oregon and elsewhere, we've heard incessant cries that higher wages would lead to higher menu prices…

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Restaurants aiding Hurricane Harvey victims: part 2

by Cherryh Cansler — Editor, FastCasual.com

The industry, once again, is proving it’s resilient and will always step up when needed.

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