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Operations News & Media

White Castle kicks off fashion house partnership with new uniforms

September 6, 2017

New York City-based unisex fashion label Telfar has created the new look for an old QSR brand, launching new White Castle uniforms for 10,000 workers in 400 of…

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Judge strikes down Obama's OT ruling, industry leaders urge compromise

by Cherryh Cansler — Editor, FastCasual.com

While many restaurateurs might be relieved to hear that a Texas judge struck down the 2016 rule expanding overtime protection to millions of white collar…

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Help from restaurant industry pours into Texas, Louisiana's flooded areas

by Cherryh Cansler — Editor, FastCasual.com

Brands and vendors in the restaurant industry have donated millions of dollars to help flood victims.

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Caliburger’s CEO offers vision for automated restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…

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Smashburger undeterred by In-N-Out's trademark lawsuit

August 30, 2017

Although In-N-Out Burger has filed a lawsuit against Smashburger claiming that the chain's Triple Double Burger infringes on its trademarked "Double Double…

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Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

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3 ways to measure cannibalization

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to…

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Are you paying to power your competitor when they could be paying for you?

By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects

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The New Economy: It's all about restaurants

August 14, 2017

In Cleveland and New York City, more than a third of the new jobs added since 2015 are food and drink service industry positions, while the entire state of…

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4 ways to mitigate employee turnover risks

by Doug Sutton — President, Steritech

Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.

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New tool helps small restaurant brands handle big turnover problem

August 11, 2017

Snagajob, the mammoth hourly worker recruiting service and website, has introduced a new tool that helps smaller restaurant business owners recruit, schedule…

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QSRs: Born for the integrated tech that customers demand now

by Jesse Noyes — Senior Director of Marketing, Upserve

The news is everywhere in the restaurant business: Customers want more eat-at-home options. QSR concepts have a unique opportunity to meet that need built into…

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Oracle Hospitality debuts Data Science Cloud Services

August 1, 2017

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…

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Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

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New way to 'try on' best new bottom line-building restaurant tech

July 25, 2017

POS device provider ParTech has partnered with cloud-based API software developer Omnivore to bridge the gap between restaurants and the tech developers and…

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Toast and Paytronix announce integration

July 20, 2017

Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…

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Chipotle class action suits allege brand misled public, investors about food safety measures

July 20, 2017

One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…

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Tamale Boy opens airport location

July 13, 2017

Tamale Boy has landed in Portland International Airport's D concourse, according to a press release. The Portland-based food truck concept's founder, Jaime…

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First-time franchisee opens Bridgeport Taco John's location

July 10, 2017

This September, Taco John's will open its first Bridgeport location and plans to hire on staff for 20 to 30 jobs. This brings the concept's total location…

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Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

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