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Operations News & Media

A day without women in the restaurant industry?

by Cherryh Cansler — Editor, FastCasual.com

March 6, 2017

Women contribute largely to the restaurant industry, according to the Departmentment of Labor, which reported that in 2015, the foodservice industry as a whole…

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Cousins redesign highlights why Boomers are still important

by S.A. Whitehead — Food Editor, Net World Media Group

Millennials are the age group of the moment, but the boomers who once held that title should not be forgotten just yet, particularly when it comes to…

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Multi-Unit Menu Management Release Saves Time and Improves Consistency for Restaurant Chains

VANCOUVER, BC, — A new release from pizza and delivery point of sale developer SpeedLine Solutions Inc. helps restaurant chains save time and improve brand…

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New restaurant rating system focuses on economic impact

February 14, 2017

Food industry veteran Sara Brito and entrepreneur Jeff Hermanson have collaborated to create a new rating system for all restaurants based on economic impact…

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Arby's hack could affect 350,000 customers

February 13, 2017

Arby's has not responded to the report claiming that the credit card information of more than 350,000 of is customers may have been hacked. Cyber…

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NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'

by Cherryh Butler — editor, fcc

CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for…

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3 brands discuss sweating out Super Bowl's 'super Busy-ness'

by S.A. Whitehead — Food Editor, Net World Media Group

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…

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Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

by S.A. Whitehead — Food Editor, Net World Media Group

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

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3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

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Captain D's names CMO

January 17, 2017

Captain D's has named former Papa John's, Arby's and Pizza Hut marketing executive, Bob Kraut to its top marketing spot, according to a news release. As the…

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Taco Bell puts a brake on restaurant industry's revolving door

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's 4-year-old Start with Us, Stay with Us initiative required a slew of cultural changes for the brand, but is now starting to pay off with big…

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5 money-saving supply chain trends for 2017

January 16, 2017

Having a solid supply chain is imperative for restaurants looking to reduce food-safety issues and to keep costs low, said Consolidated Concepts President…

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Group forms to set supply chain best practices

January 13, 2017

The International Foodservice Manufacturers Association is joining forces with food industry management consultancy, Kinetic12, to develop a set of best…

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30-year McDonald's veteran to oversee key New York Metro region

January 11, 2017

A 30-year McDonald’s veteran is the vice president and general manager of the company's New York Metro Region, according to a news release. In the new role…

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Rocky Mountain High Brands expanding sales internationally

January 10, 2017

Rocky Mountain High Brands is expanding internationally with sales locations in Hong Kong and Shanghai. The health conscious food and beverage concept…

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Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

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Are you accounting for those holiday gift cards correctly?

by Dustin Minton — National Restaurant Practice Co-Leader, BDO USA, LLP

For many restaurants, the holiday season bustles with promotions, parties and gift card sales. But amid the season's cheer, restaurants must account for these…

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Waffle House: Year No. 61 of working through Christmas

December 21, 2016

There was a time when little was open on mega-holidays like Christmas, but Waffle House was never a participant in that plan. In fact, this Christmas and New…

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A 'post mortem': Looking back at 2016's hard-learned lessons

by S.A. Whitehead — Food Editor, Net World Media Group

Experts weigh in on the eight lessons they learned in 2016 about the fine art of running a restaurant.

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How is color coloring customer perceptions?

Color is critical to customer experience since it has a notable and predictable impact on their moods and emotions.

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