The data differences that put QSR customer engagement on steroids

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…

Oracle Food and Beverage teams with Omnivore for POS solutions

October 3, 2018

Oracle Food and Beverage, a provider of hardware and software solutions for foodservice operators, has partnered with Omnivore, a point-of-of sale connection…

Hughes introduces firewall solution for small and medium-size businesses

October 3, 2018

Hughes Network Systems LLC, an EchoStar company, has introduced HughesOn Secure Connectivity Services, a network solution for small and medium-size businesses…

SpeedLine and BeerBoard Partner to Deliver Advanced POS Capabilities to Pizza Restaurants

BeerBoard, the leader in real-time data, insights and consumer engagement for the hospitality industry, has partnered with SpeedLine, the leading provider of…

Compeat, Ctuit users now have PlateIQ automated AP tools

October 2, 2018

Restaurant managing software company, Compeat, is partnering with AP automation concern, Plate IQ, to give Compeat and Ctuit use of Plate IQ's tools to manage…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…

Striking McDonald's workers: Public doesn't know what we go through'

September 19, 2018

McDonald's workers in 10 cities Tuesday walked out in protest of what they allege is rampant sexual harassment at the chain and poor response to the problem by…

White Castle 'slides' into fast food history with 'Impossible' feat today

by S.A. Whitehead — Food Editor, Net World Media Group

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly…

TravelCenters of America sale to infuse brand with cash for growth

September 4, 2018

A growing QSR competitor, TravelCenters of America, is leaving the standalone convenience store business. It has agreed to sell TA's Minit Mart convenience…

KFC's new training reality: Technology fit to the global market

by S.A. Whitehead — Food Editor, Net World Media Group

In Australia, it's Yammer-time, while in Russia, QR codes are showing workers the way. KFC's approach to training technology depends entirely where you are in…

KFC cuts back-of-house training time 75% in North American tests

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to…

QSR money-saver: The overlooked elements of distributor audits

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

In an analysis of distributor and vendor invoices, 35 percent were found to have errors. That's money you're leaving on the table. Here are some ideas on how…

Subway partners with global food network to innovate 'locally relevant' menus

August 7, 2018

Gobal QSR chains often face challenges when it comes to developing trendy menus, but Subway hopes to overcome them by partnering with an online food and travel…

US Foods buys SGA's Food Group for $1.8 billion

July 30, 2018

Illinois-based US Foods said Monday that it's acquiring Arizona-based Services Group of America in a $1.8 billion deal that includes five companies known…

Maximizing the QSR 'transformers': Online ordering, loyalty apps, digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

AI ordering for even the most indecisive QSR customers

July 27, 2018

Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

QSR trends-to-be: Native American novelties to fermented Finnish foods

As a restaurateur, can you choose the menu trends coming down the pike, or would you like to know what trends forecasters say SHOULD be on you menus? Take this…