Cloud POS: 4 key advantages for QSRs

by Christopher Sebes — president, Heartland Commerce

With Cloud POS reclaiming the top spot in this year's POS Software Trends Report from Hospitality Technology, it's clear that cloud-based point of sale…

QSR invoices: Your direct line in to a mother lode of savings

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set…

Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches…

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already…

Tim Hortons builds 2 Canadian distribution centers

June 21, 2018

Tim Hortons said this week that it is growing and modernizing its Canadian distribution network by adding two warehouses in Alberta and British Columbia and…

McDonald's creates faster, leaner 'golden-arched' machine for future

June 12, 2018

The way the players line up under the golden arches — at least in the U.S. — has undergone significant change as the brand had earlier promised it would. In…

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

Roy Rogers Restaurants welcomes marketing director

June 11, 2018

Roy Rogers Restaurants has appointed Mark Jenkins as its senior director of marketing, where he will lead strategic marketing efforts for company-owned and…

Canadian restaurant franchisor welcomes new management

June 11, 2018

Canada-based MTY Food Group Inc., a franchisor and operator of several concepts, including Extreme Pita, Cultures, La Cremiere and Sushi Shop, is restructuring…

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in…

Menu labeling expert's book a life-tested lesson in persistence

June 8, 2018

Restaurateurs, perhaps more than most in business, know the value of persistence and determination. But remaining persistent in the face of the most harrowing…

Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors

by S.A. Whitehead — Food Editor, Net World Media Group

Growth is a great thing in the restaurant business, but if it's based on a franchising model, it's also a stressful thing, particularly for your marketing team…

Manage your QSR's multi-channel future now or pay later

by Lisa van Kesteren — CEO, SeeLevelHX

QSR mobile strategy is still undergoing growing pains since QSRs — which traditionally had just the two channels of in-restaurant and drive-thru ordering to…

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…

Design partnership delivers BOGO: Restaurant kiosk edition

June 1, 2018

The infinite appeal of two-for-one offerings is part of the idea behind a new kiosk creation from the Vollrath Company and Christensen Consultants that allows…

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Newly updated FDA resource designed to enhance supply chain food safety

May 16, 2018

Restaurant brands are getting help in ensuring food safety with their supply chain providers now that the U.S. Food and Drug Administration is launching a new…