McDonald's faces PR nightmare after video of homeless man goes viral

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.

KFC UK: 'No specific issues with gravy'

March 2, 2018

After news reports globally Thursday that KFC UK was experiencing a gravy shortage, just days after its much-publicized chicken delivery problems, the company…

Gravy shortage now plagues KFC UK, Ireland

March 1, 2018

Yum Brands Inc's KFC restaurants in the UK, which are serving limited menus at reopened restaurants after a chicken supply snafu with its delivery firm, are…

Long John Silver's woos 'em at the drive-thru with 'do-it-all' menu boards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Animation and video-capable order-taking menu boards at Long John Silver's are "grabbing" customers right out of the drivers' seats at Long John Silver’s.

Taco Bell trounces Burger King, Domino's outdoes Pizza Hut, KFC catches up

February 22, 2018

Taco Bell has overtaken Burger King in sales, according to a comparison by research firm Technomic on last year's sales data. The company still puts…

KFC UK handles implausible chicken shortage with class

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has shown some real public relations prowess in its handling of the nearly unfathomable problem of running out of its main product —chicken — in the U.K.

Garbanzo 'rolls' out roving approach to new market entry

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Garbanzo's approach to entering a new market's competitive fray takes a decidedly mobile bent in St. Louis.

Workpop teams with ParTech to help restaurants manage employee data

February 15, 2018

ParTech Inc., a provider of POS and workforce efficiency solutions to the restaurant and retail industries, has partnered with Workpop, a hiring and onboarding…

Taco Bell CEO to run Chipotle

February 13, 2018

Taco Bell CEO Brian Niccol is trading in tacos for burritos. Chipotle Mexican Grill has announced that Niccol will be the chain's chief executive…

Cousins Subs focuses on making 'local' central to the brand

by S.A. Whitehead — Food Editor, Net World Media Group

It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that…

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts    Amidst all the talk of tech and the online world we occupy today, the QSR kitchen…

Wetzel's Pretzels achieves modest growth in a 'flat' market

February 1, 2018

Wetzel's Pretzels has released its 2017 financial results and outlook for 2018. Leadership said that the chain managed to grow same-store sales at a time when…

Does the 'cloud' have a tipping point for QSR operators?

by Christopher Sebes — president, Heartland Commerce

"Why has it taken so long for Cloud POS to get here?" It's all about the tipping points tilting in the right direction at the right time to fall in line with…

3 ways the payment landscape will 'rock your world' this year

by Andre Stoorvogel — Head of Marketing, Bell ID

The payment landscape is changing rapidly and these three areas will help you prepare.

McDonald's aims for 'all-green' packaging by 2025

January 16, 2018

Over the next seven years, McDonald's will not only convert all guest-facing packaging to renewable, recycled or certified sources, it will also lean toward a…

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

Restaurateurs will see 'immense operational changes' in 2018

January 12, 2018

Operations platform, Fourth, sees what it calls "immense operational changes" happening across the restaurant industry as tech of all kinds is deployed…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

Dunkin' Brands makes major moves at top to grow at greater speed

January 9, 2018

Dunkin' Donuts has tapped senior vice president of operations Scott Murphy to move into the COO suite, and has brought on veteran industry executive, Rick…

Drum roll please: Introducing the 2018 QSRweb Editorial Board

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb is proud to introduce the site's 2018 Editorial Board.