McDonald's, Burger King, Wendy's use gloves with chemicals study links to brain development delays

August 12, 2019

The phthalates used in vinyl gloves used at some of the world's biggest fast food chains can cause brain development delays in youngsters and reproductive…

Omnivore, Ordermark partner to bring 'every delivery service to restaurants in any zip code'

August 7, 2019

Ordermark is partnering with Omnivore to integrate its delivery services with Omnivore's connected point-of-sale systems, allowing 85% of North America venues…

Six Things Every Operator Needs to Know

Created to sit on the counter and take orders from in-person guests, while communicating with the kitchen (KDS), POS is now so much more.

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Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Is your QSR's digital path diverting business to third parties?

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many QSRs are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…

Toast acquires HR/payroll software provider

July 24, 2019

Toast Inc., a restaurant management platform, has acquired StratEx, a provider of HR and payroll software for restaurants, according to a press release.

McDonald's joins blockchain pilot to improve ad spend efficiency, supply chain transparency

July 22, 2019

McDonald's is among three brands studying how blockchain solutions can provide clarity around advertising spending and better transparency of supply chains.

Embracing Restaurant Technology

Technology has been a part of the foodservice industry for decades, but its role in profitable operations is becoming increasingly prominent.

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SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

QSR, fast casual pricing: You said they're pulling farther apart

July 11, 2019

Earlier this week, we asked readers of Restaurant Operator Daily whether they thought fast casual brands and QSRs were getting closer or further apart in their…

HotSchedules teams with Fourth on restaurant/hospitality management solutions

July 10, 2019

HotSchedules, a provider of workforce and inventory management solutions for the restaurant industry, and Fourth, a provider of a hospitality workforce…

Former McDonald's COO named Papa John's chief restaurant operations officer

July 9, 2019

A veteran McDonald's executive will take the reins of guiding Papa John's North American corporate and franchise restaurants when Jim Norberg steps into the…

Cheap burgers are getting harder to find

July 3, 2019

Grabbing a cheap burger isn't easy as it used to be as prices are increasing at a faster rate than the average entree, according to Technomic's 2019 Burger…

4 ways to quit all the QSR quitting

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

The latest numbers are also the highest numbers we've ever seen for restaurant worker turnover rates, and it's become one of the industry's most vexing…

Surging off-premise orders call for more flexible restaurant planning

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An increase in off-premise orders is reducing the footprint for some restaurants, resulting in smaller dining areas. That makes flexibility now 'king' for…

Insurance underwriter introduces comprehensive coverage for restaurants

June 27, 2019

U.S. Risk Insurance Group, a specialty lines underwriting manager and wholesale broker with 16 domestic and international branches, has introduced a…

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list

June 20, 2019

Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…