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Operations News & Media

Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

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Jack in the Box CEO stepping down

December 11, 2019

Jack in the Box Inc. Chairman and CEO Lenny Comma is leaving the company, according to a company press release that stated that the company's board of…

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Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

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Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

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4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

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3 ways to take advantage of the delivery market with ghost kitchens

Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…

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QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

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8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

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How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

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Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

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Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

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Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…

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ParTech to acquire Restaurant Magic for $42M

November 8, 2019

ParTech, Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…

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Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

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Wendy's reports strong Q3

November 6, 2019

The Wendy’s Company reported Wednesday that systemwide sales growth were up 5.5% and that the brand opened 27 units during the third quarter, ending Sept.

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Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

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SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

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Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

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How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

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