KFC's new training reality: Technology fit to the global market

by S.A. Whitehead — Food Editor, Net World Media Group

In Australia, it's Yammer-time, while in Russia, QR codes are showing workers the way. KFC's approach to training technology depends entirely where you are in…

KFC cuts back-of-house training time 75% in North American tests

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to…

QSR money-saver: The overlooked elements of distributor audits

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

In an analysis of distributor and vendor invoices, 35 percent were found to have errors. That's money you're leaving on the table. Here are some ideas on how…

Subway partners with global food network to innovate 'locally relevant' menus

August 7, 2018

Gobal QSR chains often face challenges when it comes to developing trendy menus, but Subway hopes to overcome them by partnering with an online food and travel…

US Foods buys SGA's Food Group for $1.8 billion

July 30, 2018

Illinois-based US Foods said Monday that it's acquiring Arizona-based Services Group of America in a $1.8 billion deal that includes five companies known…

Maximizing the QSR 'transformers': Online ordering, loyalty apps, digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

AI ordering for even the most indecisive QSR customers

July 27, 2018

Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

QSR trends-to-be: Native American novelties to fermented Finnish foods

As a restaurateur, can you choose the menu trends coming down the pike, or would you like to know what trends forecasters say SHOULD be on you menus? Take this…

Cloud POS: 4 key advantages for QSRs

by Christopher Sebes — president, Heartland Commerce

With Cloud POS reclaiming the top spot in this year's POS Software Trends Report from Hospitality Technology, it's clear that cloud-based point of sale…

QSR invoices: Your direct line in to a mother lode of savings

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set…

Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches…

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already…

Tim Hortons builds 2 Canadian distribution centers

June 21, 2018

Tim Hortons said this week that it is growing and modernizing its Canadian distribution network by adding two warehouses in Alberta and British Columbia and…

McDonald's creates faster, leaner 'golden-arched' machine for future

June 12, 2018

The way the players line up under the golden arches — at least in the U.S. — has undergone significant change as the brand had earlier promised it would. In…

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

Roy Rogers Restaurants welcomes marketing director

June 11, 2018

Roy Rogers Restaurants has appointed Mark Jenkins as its senior director of marketing, where he will lead strategic marketing efforts for company-owned and…

Canadian restaurant franchisor welcomes new management

June 11, 2018

Canada-based MTY Food Group Inc., a franchisor and operator of several concepts, including Extreme Pita, Cultures, La Cremiere and Sushi Shop, is restructuring…

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in…