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Operations News & Media

'Paying' fair: The push for restaurants, retailers to take cash

by David Jones — Editor, Networld Media Group

The push is on in U.S. cities and states to mandate that restaurateurs and other merchants accept cash to ensure equal accessibility to everyone. What's…

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KFC US names operations veteran to COO role

May 14, 2019

KFC Corporation has named Monica Rothgery to the position of KFC U.S. COO to oversee operational strategy and execution. 

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Wendy's recognizes Top 200 GMs

May 6, 2019

The Wendy's Company recognized 200 outstanding general managers last week for extraordinary leadership, performance, operations excellence dedication and…

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Del Taco exec on making it in Mexican QSR category + Taziki's CEO relays business benefits of creating calm

by S.A. Whitehead — Food Editor, Net World Media Group

From Mexico to the Mediterranean, today's podcast focuses on two brands that strive to take diners to different parts of the planet through food and…

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Nation's 5th biggest restaurant operator shifts payroll, other key functions to cloud

May 1, 2019

The world's biggest Pizza Hut and Wendy's franchisee, NPC International, is rolling out a new digital multi-function payroll and HR management program that…

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Subway, Yum cultures help elevate women to QSR leadership amidst industry strewn with challenges

by S.A. Whitehead — Food Editor, Net World Media Group

What impedes female QSR professionals en route to the top of the world's biggest chains? And what difference can women make once they reach the C-level? Female…

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ParTech partners with Altametrics on POS software

April 25, 2019

ParTech Inc., a POS solution provider, is partnering with Altametrics and Hubworks, which provide cloud-based entreprise restaurant systems and software.

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Pre-cut melon salmonella outbreak sickens 117: What restaurants should do to protect customers

April 25, 2019

Following an April 12 recall of assorted melons by Indiana-based company, Caito Foods LLC, the FDA and U.S. Centers for Disease Control and Prevention are…

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McDonald's sharpens focus on Quarter Pounder, moves away from Signature Crafted

April 19, 2019

McDonald's said customer feedback and a move toward more menu simplification has prompted the chain to "move away" from its Signature Crafted Recipes…

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Leveraging POS Technology to Improve Restaurant Communication

With all the issues a restaurant manager needs to deal with over the course of the day, communication can fall by the wayside. Here are a few tips to help keep…

Presented by SpeedLine Solutions

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The QSR rental rate trifecta: 3 things to know before negotiating your rate

When it comes to negotiating any QSR operator's commercial rental rate, it pays to first understand that not only does the amount of rent paid per square foot…

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Is your QSR prepared for 'lifestyle dieters'?

by Betsy Craig — pres, menutrinfo.com

Just when gluten-free has begun to be manageable for most QSRs to safely serve for both customers who must refrain from gluten, along with those who simply opt…

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Processing Payments at the Door: How to Increase Credit Card Security

In today’s world, restaurant operators face the challenge of providing customers with the payment options they want, while still keeping costs under control.

Presented by SpeedLine Solutions

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Leveraging Analytics to Improve Restaurant Operations

Restaurant operators have a firehose of data they can drink from to improve operations. The challenge is to make sense of the flood.

Presented by FastCasual.com

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Making local tech hubs make money for your QSR

by Ray Reddy — CEO and Co-Founder, Ritual

Startups aren't confined to Silicon Valley anymore, nor have they been for more than a decade. In fact, according to Startup USA, the number of tech companies…

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5 POS pre-purchase questions for QSRs

Ask these five questions before and during your next POS purchase to ensure you're getting the right level of service and integrations for your QSR's needs.

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Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

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8 QSR leasing pointers to avoid over-billing, under-maintenance, unexpected charges

Double-billing, poor property maintenance and last-minute charges can plague QSR tenants with unexpected costs and unsightly storefronts. Here, the two men…

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Doing data better: 3 key areas to tweak for better sales, engagement

Is your brand's data use doing you the kinds of favors that can make the competitive difference? This article shines the light on three areas where you might…

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City Capital Ventures Acquires Canadian Burger King and Pizza Hut Franchisee Redberry Group

February 8, 2019

City Capital Ventures, LLC, a private investment partnership based in Chicago, Illinois, has acquired Toronto-based Redberry Group, one of the largest…

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