Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future

Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…

Taco John's: A QSR that dares fast casuals to 'follow us'

With a fresh look and a plan to add more than 75 stores in the next few years, Wyoming-based Taco John's, is having something of a rebirth 52-plus years into…

From eating pods to touchless everything: Where COVID-19-era QSR design is headed

by S.A. Whitehead — Food Editor, Net World Media Group

From the introduction of novel ideas like eating "pods," to the use of things like German Burger King's tongue-in-cheek social distancing crown, the places we…

Uber Eats to offer no fee delivery for black-owned restaurants

June 8, 2020

Uber Eats last week announced a plan to promote black-owned restaurants by dropping delivery fees in the U.S. and Canada for the rest of the year.

3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

Presented by Qu

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

'Converting to Curbside and Delivery' webinar is lesson in pandemic-era adaptability

When the pandemic flipped the operational model for a Texas taco brand to totally off-premise, Crush Taco and POS provider, Revention, responded, exemplifying…

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Tork pledges $100K to help restaurants provide meals to pandemic workers

May 26, 2020

Tork, a global professional hygiene brand of Essity, is donating 100,000 to restaurants and hospitals in Philadelphia, the headquarters for Essity's global…

Reopening of dine-in service helping restaurants make small progress

May 26, 2020

Customer transactions at major U.S. restaurant chains declined by -21% in the week ending May 17 compared to the same period last year, a slight gain from last…

MenuDrive platform helping restaurants launch online ordering in 1 hour

May 26, 2020

MenuDrive, a white-labeled online ordering platform, has launched MenuDrive Self Sign-up for restaurants, which allows them to launch online ordering and…

[ON-DEMAND WEBINAR]: Converting to Curbside and Delivery: How to Make the Shift and Thrive

In the face of the COVID-19 pandemic, restaurants across the country have been impacted by unprecedented circumstances and the closure of on-premise dining.

Presented by FastCasual.com

MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

[ON-DEMAND WEBINAR]: How to Improve Your Customer Experience by Shifting Focus

Improve customer experience by changing your perspective. In this webinar, we’ll be speaking with pizzeria operators Todd Vierra of Spinato’s Pizza, Reed…

Presented by SpeedLine Solutions

Lineage Logistics acquires QSR food distributor

May 21, 2020

Novi, Michigan-based logistics provider, Lineage Logistics, said it has acquired the assets of one of the nation's leading food service distributors, Maines…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…