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Operations News & Media

Burger King, Popeyes report strong earnings, Tim Hortons lags behind

February 10, 2020

Restaurant Brands International Inc, which owns Popeyes, Tim Hortons and Burger King, reported consolidated system-wide sales growth of 10% in Q4 and over 8…

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Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

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JuiceLand deploys tech to cut inventory costs, ease labor pains

February 4, 2020

JuiceLand said today it has deployed food and labor management technology across its 34 stores in an effort to get a better understanding of purchasing and…

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How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

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NYC Council passes ban on cashless retailers, restaurants

January 23, 2020

(Updates at 3:45 p.m. EST, Thursday with passage of bill)

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Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

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Your brand's name in lights, baby!

by S.A. Whitehead — Food Editor, Net World Media Group

As a reader of this website, we know you're probably also an industry expert and leader. You know your stuff. But frankly, you're overlooking one of the best…

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Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

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Why Florida fast casual brand doubled down on mobile marketing

by Cherryh Cansler — Editor, FastCasual.com

By implementing a mobile proximity marketing strategy, EVOS Restaurants in Florida saw a 9% lift in sales and increased website visits by over 110%.

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Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

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Jack in the Box CEO stepping down

December 11, 2019

Jack in the Box Inc. Chairman and CEO Lenny Comma is leaving the company, according to a company press release that stated that the company's board of…

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Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

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Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

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4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

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3 ways to take advantage of the delivery market with ghost kitchens

Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…

Presented by FastCasual.com

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QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

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8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

Presented by FastCasual.com

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How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

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Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

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Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

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