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Operations News & Media

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

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Tork pledges $100K to help restaurants provide meals to pandemic workers

May 26, 2020

Tork, a global professional hygiene brand of Essity, is donating 100,000 to restaurants and hospitals in Philadelphia, the headquarters for Essity's global…

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Reopening of dine-in service helping restaurants make small progress

May 26, 2020

Customer transactions at major U.S. restaurant chains declined by -21% in the week ending May 17 compared to the same period last year, a slight gain from last…

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MenuDrive platform helping restaurants launch online ordering in 1 hour

May 26, 2020

MenuDrive, a white-labeled online ordering platform, has launched MenuDrive Self Sign-up for restaurants, which allows them to launch online ordering and…

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[ON-DEMAND WEBINAR]: Converting to Curbside and Delivery: How to Make the Shift and Thrive

In the face of the COVID-19 pandemic, restaurants across the country have been impacted by unprecedented circumstances and the closure of on-premise dining.

Presented by FastCasual.com

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MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

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[ON-DEMAND WEBINAR]: How to Improve Your Customer Experience by Shifting Focus

Improve customer experience by changing your perspective. In this webinar, we’ll be speaking with pizzeria operators Todd Vierra of Spinato’s Pizza, Reed…

Presented by SpeedLine Solutions

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Lineage Logistics acquires QSR food distributor

May 21, 2020

Novi, Michigan-based logistics provider, Lineage Logistics, said it has acquired the assets of one of the nation's leading food service distributors, Maines…

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QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

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DoorDash unveils location-tracking feature for to-go orders

May 20, 2020

DoorDash, one of the nation's largest mobile delivery platforms, has launched a feature to make restaurant to-go orders more efficient for merchants and…

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Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

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Sweetgreen named FastCasual's top brand of 2020

Sweetgreen, a 104-unit salad chain, topped the 2020 list of Fast Casual Top 100 Movers & Shakers, and Fazoli's took home the Excellence in Food Safety Award.

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Yum Brands announces 47-cent dividend

May 15, 2020

Yum! Brands, Inc. board of directors declared a dividend of 47 cents per share of common stock. The quarterly dividend will be distributed June 12 to…

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Jack in the Box delivers on prediction of 4.2% same-store sales drop

May 14, 2020

After withdrawing its guidance nearly four weeks ago and warning its same-store sales would drop 4.2% in mid-April, Jack in the Box today delivered on its…

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Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

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Dunkin' cup change saves 1B foam cups from landfill annually

May 12, 2020

Dunkin' said this week that now all of its restaurants worldwide have transitioned from polystyrene foam cups to paper cups, meeting the timetable established…

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Burger King, Popeyes, Tim Hortons North America stores ready for dine-in, CEO says

May 12, 2020

The CEO of Restaurant Brands International Inc., the parent of Burger King, Popeyes and Tim Hortons, has prepared its nearly 15,000 North American stores and…

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Restaurant transactions on the rise

May 11, 2020

Lingering tailwinds from government relief payments and the lifting of dine-in restrictions in states like Georgia, Florida, and Texas helped improve U.S.

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Webinar to explore ways to improve customer experience by shifting focus

May 8, 2020

Brad Brooks Restaurant operators face a neverending quest to boost the customer experience. To assist in this all-important challenge, a panel of…

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Restaurant SSS drop 55% in April: Time for comeback?

May 8, 2020

April was the first month truly impacted by COVID-19 pandemic's stay-at-home guidelines, and declines in restaurant sales clearly illustrate the damage.

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