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Operations News & Media

Rethinking Delivery: Solving the Biggest Challenges

How are big restaurant brands solving their delivery challenges? And how can you take their solutions, and make them your own?

Presented by SpeedLine Solutions

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ShiftPixy launches ghost kitchen incubator

August 12, 2020

ShiftPixy Inc., a California-based gig engagement platform provider, has created a ghost kitchen incubator to help aspiring restaurant operators take their…

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Study: Consumers eager to dine out, support local restaurants

August 12, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants, according to research commissioned by Oracle and fielded by Untold…

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Packaging at Burger King, Freshii, McDonald's tests positive for potentially toxic chemicals

August 7, 2020

Packaging from Burger King, Cava, Freshii, McDonald's, Sweetgreen and Wendy's contained potentially toxic "forever" chemicals that may cause cancer and other…

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Sonic 'booms' into future with 'oasis' in QSR design desert

by S.A. Whitehead — Food Editor, Net World Media Group

Shortly after Inspire Brands acquired Sonic Drive-in about 1 1/2 years ago, it began reimagining the brand for the future. That new look has taken shape in a…

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McDonald's chief: We may call on law enforcement to enforce mask policy

July 30, 2020

McDonald's CEO Chris Kempszinski said the burger chain may call on law enforcement agencies to help enforce its mask mandate for consumers.

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Dunkin' goes digital, shifts menu after COVID hits Q2

July 30, 2020

Dunkin' Brands Group Inc. reported a slump in second-quarter earnings as the COVID-19 pandemic forced the company to close down much of its in-store breakfast…

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McDonald's franchisee boosts compliance with checklist tech

July 30, 2020

Squadle, a technology company that enables multi-unit operators to simplify complex operations and streamline food safety, said Mcdonald's franchisee, 'B'ing…

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Restaurant recovery efforts stall

July 28, 2020

COVID-19 case surges and the rollbacks in reopening plans have stalled the U.S. restaurant industry's recovery, according to The NPD Group. Major restaurant…

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McDonald's to customers: Mask-up, but hold up on dining in

July 27, 2020

McDonald's is now mandating that its QSR customers mask up, just like its employees, and is also postponing opening dine-in options for another 30-day period…

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Taco John's leadership moves from Wyoming to new Minneapolis facility

July 23, 2020

Taco John's is now basing its expanded leadership team at its new Franchise Support Center in Minneapolis.

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Del Taco does 'guac-thrus' for National Drive-thru Day

July 23, 2020

Just in case you missed this one in your Hallmark Holidays calendar book, Friday is National Drive-thru Day in the U.S. And for Del Taco, that is plenty reason…

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7 benefits of taking the Fast Casual Executive Summit virtual

by Cherryh Cansler — Editor, FastCasual.com

The virtual version of the Fast Casual Executive Summit is Oct. 20-21. Registration is open and is free to the first 500 restaurant executives who sign up.

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NRA sends emergency restaurant support plan to legislators

The National Restaurant Association tells Congress the industry needs help and it needs it now.

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KFC closes corporate-owned Florida stores

July 14, 2020

KFC closed its corporate-owned store dining rooms in Florida this week due to increasing numbers of COVID-19 cases there, according to Reuters.

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Coca-Cola rolls out contactless Freestyle beverage dispenser

July 13, 2020

The Coca-Cola Co. is rolling out contactless, triggered via smartphone, for its Freestyle self-service dispenser used in restaurants, as the coronavirus…

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The tricky business of covering a QSR's COVID-19 costs

by S.A. Whitehead — Food Editor, Net World Media Group

Masks, gloves, anti-viral sprays and all the many other additional costs QSRs have to take on in order to also take on business in a pandemic really add up.

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McDonald's puts dine-in reopening on 3-week hold

July 2, 2020

McDonald's Corp. will halt its reopening plans for dine-in at U.S. locations, due to increasing numbers of COVID-19 cases. The chain reopened 2,200 of its…

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FastCasual accepting nominations for 2020 Perfect Pitch

FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.

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US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open

July 1, 2020

With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.

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