Jack in the Box's eclectic menu not hindering operations

by Mandy Wolf Detwiler — Editor, Connect Media

Jack in the Box offers consumers five dayparts and a large menu boasting burgers, tacos and snacks. Ryan Ostrom, chief marketing officer, explains how and why…

Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…

Yum China expands benefits for restaurant general managers

November 29, 2021

Yum China will offer enhanced medical insurance coverage of up to RMB 1 million to each of its approximately 10,000 restaurant general managers. The upgraded…

Popeyes opens first Britain store

November 24, 2021

Hundreds of Londoners lined up outside Britain's first Popeyes Louisiana Kitchen, according to a report in The New York Times. The store is located in a food…

Bambū brings Vietnamese Chè to the masses

by Mandy Wolf Detwiler — Editor, Connect Media

Bambū has a line of Vietnamese Chè and other drinks that are proving popular with the masses. Scott Bachman, chief operating officer, shares insight on what…

How to analyze POS data effectively

November 19, 2021

Your POS system has the capability to store all the data you need to improve your business, but how do you know what information you need? How do you use that…

Creating Customer Stickiness Through the Right POS Partner

When looking for a new POS system, think beyond the product. Think partnership. Evaluate POS systems and companies against four areas proven to generate…

Presented by FastCasual.com

Restaurant Analytics: The Art of Asking the Right Questions

Your restaurant technology stores all the data you need to improve your business, but how do you know what information you need?

Black Box Intelligence: Promising Insights for the QSR Industry

Black Box Intelligence shares findings on sales recovery from data spanning the last two years, as well as the challenges restaurants are still facing during…

KFC debuts Quick Pick-Up system

November 16, 2021

Kentucky Fried Chicken is launching a Quick Pick-Up system to help customers avoid long wait times in drive-thru lines, according to a company press release.

White Castle celebrates 100 years, National Fast Food Day

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle turned 100 this year. Learn how the brand celebrated a century of serving up iconic burgers and how it plans to mark National Fast Food Day today.

Watch #QSRNext speakers for limited-time only

November 15, 2021

If you missed# QSRNext, you missed some great insight from some of the world's leading brands. The one-day event hosted by QSRWeb and Leasecake covered topics…

More than half of consumers order directly from restaurants

November 15, 2021

More than half, 58%, of U.S. consumers are skipping aggregators when ordering from restaurants.

It's not too late to pivot digital

by Hope Neiman — cmo, tillster

When the pandemic struck, many brands had to pivot to digital or get left behind. Hope Neiman, chief marketing officer for Tillster, says it isn't to late to…

Fast casual leaders share hiring, recruitment tips amidst labor shortage

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of fast casual leaders discussed labor issues in today's restaurant industry at the recent Fast Casual Executive Summit held in Charlotte, North…

Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

How McDonald’s is leading the way helping low vision customers: Don’t miss SSIS!

November 10, 2021

McDonald's has played a pioneering role popularizing self-service kiosks and this past year the fast food giant is upping its game by introducing technology to…

Restaurants face margin contraction, slower M&A in Q1 2022

November 10, 2021

With rising commodity prices, workforce shortages, and the need for higher expenditures to attract labor in a competitive market, the restaurant industry will…

Fast casual leaders share inspirational insight, labor shortage strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Four fast casual leaders offered up insight on overcoming challenges, from dealing with COVID shutdowns to the ongoing labor shortage, at the Fast Casual…

NRA expects health, sustainability on menus in 2022

November 10, 2021

Restaurant customers can expect to see health taking center stage on menus and sustainability continue to be a priority in 2022.