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Operations News & Media

New SBA PPP loans now available from community banks

January 11, 2021

U.S. businesses can apply for new Paycheck Protection Program loans beginning today as the Small Business Administration has opened a new round of funding…

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Kona Ice moves to more personalized operating model

January 8, 2021

Count Northern Kentucky-based Kona Ice among the brands that have negotiated a monumental operational pivot over the past year.

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Del Taco: New year, new growth-promoting look

Transparency and ingredient freshness are central to Del Taco's new store prototype, which brand leadership said is designed to grow the Mexican-American QSR…

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CFS Brands acquires AyrKing

January 4, 2021

Oklahoma City-based CFS Brands has completed the acquisition of AyrKing, a food preparation equipment company. Founded in 1972 and headquartered in Louisville…

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Pepsi generating $100M in sales for Black-owned restaurants

January 4, 2021

In hopes of raising at least $100 million in sales for Black-owned restaurants over the next five years, PepsiCo has launched Dig In, a multi-year platform…

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Class actions allege Burger King’s parent company violated securities laws

At least four separate law firms have filed suit against Popeyes', Burger King' and Tim Hortons' Toronto-based parent company, Restaurant Brands International.

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How restaurant chains can thrive, not just survive, with the right technology foundation

Seizing the opportunities and surmounting the challenges restaurants face will require nimble and cost-effective processes enabled by secure and resilient data…

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Six technology trends to help restaurants rebound in 2021

As this era of unpredictability ensues, the ways in which restaurants work to overcome the pandemic continues to evolve, too. Here are six technology trends…

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Taco Bell, A&W CEOs among those sharing 2020 lessons learned

by S.A. Whitehead — Food Editor, Net World Media Group

Granted, there's not much to love, let alone like about 2020 in the restaurant universe or elsewhere. But under the heading of pain so often bringing gain, we…

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Toast donating $35M to restaurant recovery

December 17, 2020

Toast POS, a restaurant management platform, is donating $35 million worth of free services and funding as part of a winter restaurant relief plan to support…

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Old Chicago's parent company opening 175 virtual locations

December 16, 2020

Nashville, Tennessee-based SPB Hospitality has launched its first virtual concept, Twisted Tenders, across 175 locations in 33 states, and a news release said…

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The Most Wonderful Time of the Year: Fast Casual Top 100 nominations now open

December 11, 2020

Nominations will close Jan. 31, and the results will be revealed at an annual awards gala in May in Chicago coinciding with the National Restaurant Association…

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Is Your Restaurant Technology Ready for 2021?

Join Netsurion’s Mark Cline, senior vice present, and guest panelists, for a casual conversation about what lessons from 2020 every restaurant brand must learn…

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McDonald's saving 2.6M metric tons of greenhouse gas emissions annually

December 8, 2020

McDonald's has completed three virtual power purchase agreements to help create a pair of wind farms and a series of solar projects in four states, according…

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NRA to Congress: 'Restaurants in economic free fall'

December 7, 2020

In a letter to congressional leadership, the National Restaurant Association said Monday that the restaurant industry is in an "economic free fall" and…

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Subway works with ezCater to build business with businesses

December 4, 2020

ezCater has worked with Subway to launch the QSR's new online catering platform, which a news release said allows guests — particularly businesses — to place…

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HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

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Pandemic triggering $95B revenue loss in European restaurant sector

December 2, 2020

After the COVID-19 lockdown in the first months of 2020, restaurants around the world began reopening in the second half of the year, but that's changed the…

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The virtues of virtual kitchens, plus a few myths revealed

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs are popping out virtual brands today like candy from a Pez dispenser, leaving more than a few misconceptions about these concepts in their wake.

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LA banning outdoor dining

November 24, 2020

Los Angeles County, which is home to over 10 million people, is banning outdoor dining for at least three weeks as a way to protect people from spreading…

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