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Operations News & Media

McDonald's Happy Meals to transition to sustainable plastics, fibers by 2025

September 21, 2021

McDonald's will offer more sustainable Happy Meal toys, according to a CNBC report, and the company pledges to reduce its plastic in Happy Meal toys offers by…

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Subway sales up following historic brand refresh

September 21, 2021

Subway's Eat Fresh Refresh campaign, which featured its biggest menu changes, is also playing a major role in its sales momentum since the start of 2021…

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Global food service industry to reach $4.1T by 2026

September 20, 2021

Amid the COVID-19 crisis, the global market for food service industry, which was $3.5 trillion in 2020, is hit $4.1 trillion by 2026, according to a Global…

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Need to renegotiate your lease? Expert weighs in

The restaurant industry continues to face significant challenges as states and regions continue with restrictions to address the coronavirus pandemic. In…

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How top brands are tackling kitchen design, third-party delivery challenges

by Mandy Wolf Detwiler — Editor, Connect Media

Two panel discussions at the recent Restaurant Franchising and Innovation Summit focused on modern kitchen design and third-party delivery services. Experts…

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Smallcakes Cupcakery and Creamery acquired by The Derbyshire Group

September 16, 2021

Smallcakes Cupcakery and Creamery has been acquired by The Derbyshire Group.

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Smokey Bones, Nathan’s Famous execs to discuss ghost kitchens at 1-day virtual event

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for restaurant executives.

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Dunkin’ store only takes kiosk and mobile orders

September 15, 2021

Dunkin' has opened a "Dunkin' Digital" store that only accepts mobile and in-store kiosk orders in Boston, according to a Boston Eater report.

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Burger King most popular drive-thru in U.S.

September 15, 2021

Burger King is the favorite when it comes to the most popular fast food drive-thru in the U.S.

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KFC Foundation donates to 11 non-profits

September 15, 2021

To celebrate Colonel Sanders' birthday, which was Sept. 9, the KFC Foundation granted 11 local non-profit organizations a combined total of $110,000 in…

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Yum China launches balanced diet campaign

September 13, 2021

Yum China is launching a campaign to promote balanced diets by offering customers more fruit and vegetable options. The campaign will affect 6,000 KFC, Pizza…

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Taco Bell testing taco subscription service

September 13, 2021

Taco Bell is testing a Taco Lover's Pass, a taco subscription service that gives users one taco a day for 30 days, exclusively through the Taco Bell app…

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Sweeping vaccine mandates to affect American employers

September 10, 2021

President Joe Biden has directed the Labor Department to mandate employers with more than 100 workers require the COVID-19 vaccine for their employees or…

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DoorDash, Uber, GrubHub sue NYC over fee caps

September 10, 2021

Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.

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JPMorgan buys restaurant review platform

September 10, 2021

JPMorgan Chase is buying The Infatuation, a restaurant review and recommendation platform, according to a CNN Business report.

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2 Panera VIPs keynoting Fast Casual Executive Summit 2021

by Cherryh Cansler — Publisher, FastCasual.com

Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when…

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Pilot program to recycle Taco Bell hot sauce packets

September 9, 2021

Taco Bell is launching a nationwide pilot program with TerraCycle to divert as many used sauce packets as possible away from landfills and give them new life…

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Feds expand Economic Injury Disaster Loan cap, usage options

September 9, 2021

The White House and the U.S. Small Business Administration have overhauled the Economic Injury Disaster Loan program, increasing the loan cap and expanding…

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McDonald’s installs Vispero technology in kiosks for blind, low vision customers

September 8, 2021

McDonald's has selected Vispero's assistive technology to provide blind and low vision customers with an accessible kiosk experience, according to a press…

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White Castle thanks vaccinated team members with $100K giveaway

September 8, 2021

As a way to thank its employees who got the COVID-19 vaccine and to encourage other employees to get it, White Castle is giving away $500 to 200 employees over…

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