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Operations News & Media

How franchisees can benefit from limited-item menus

by Nick Binnings — AC, Franchise Elevator PR

A limited menu allows a brand to create signature items that makes it stand out in a crowded field. Nick Binnings, director of brand development for Southern…

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FAT Brands execs to discuss brand growth at 1-day virtual seminar

FAT Brands CEO Andy Wiederhorn and CMO Thayer Wiederhorn, who have acquired several brands over the past few years, will discuss the strategies behind the…

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Juice It Up! increases Q3 sales by almost 17%

October 6, 2021

Juice It Up!, a handcrafted smoothie, superfruit bowl and raw juice chain, has increased year-over-year same store sales 16.7% for Q3 of 2021, according to a…

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Lunchbox launches website as part of rebranding

October 5, 2021

Lunchbox, a next-gen online ordering platform for restaurants, has unveiled a updated logo, visual identity, and website, according to a company press release.

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Panera Bread execs: We're not afraid of taking risks

by Mandy Wolf Detwiler — Editor, Connect Media

Eduardo Luz, chief brand and concept officer, and Rob Sopkin, SVP, chief development officer, at Panera Bread, shared the keynote at the Fast Casual Executive…

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Restaurant app use rising, consumers ordering less

October 4, 2021

More restaurant customers are tapping mobile devices with one-third (35%) placing more orders on apps compared to three months ago and customers are likely to…

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Delivery wars heat up as services turn to OOH advertising

by Kevin Damask — Editor, Digital Signage Today

The delivery service wars — battles between DoorDash, UberEats and Grubhub — have been raging for several years as each brand jockeys for position as the…

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White Castle, Brooklyn Dumpling Shop to discuss contactless service at one-day virtual event

Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service…

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Zuppler Announces General Availability of AI-Powered Marketing Services on the Menu Anywhere Platform

New service provides machine learning algorithms to automatically upsell products; data shows a 13.3% increase in average transaction for restaurants that use…

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Middleby acquires Imperial Commercial Cooking Equipment

September 27, 2021

The Middleby Corporation, manufacturers of commercial cooking and industrial processing equipment, along with residential appliances, has acquired Imperial…

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Tips for getting quick-service catering up and running

by Mandy Wolf Detwiler — Editor, Connect Media

Quick-service restaurants may find that adding a catering component adds much needed revenue as sales dip due to the COVID-19 pandemic.

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Bojangles donates $818,500 to Folds of Honor

September 27, 2021

Bojangles has donated more than $800,000 to Folds of Honor, a not-for-profit organization that provides educational scholarships to families of fallen or…

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Nathan's Famous partners with Tommy's Diner in France

September 24, 2021

Nathan's Famous has announced a new collaboration with Tommy's Diner, a 50's throwback diner based in France, to offer its hot dogs in all locations across the…

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Nathan's Famous partners with Tommy's Diner in France

September 24, 2021

Nathan's Famous has announced a new collaboration with Tommy's Diner, a 50's throwback diner based in France, to offer its hot dogs in all locations across the…

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5 Ways to Maximize Your Marketing Spend

Marketing is too important to be an afterthought. The money a brand spends on those efforts should be one of the best investments they make.

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Future of ghost kitchens not just smarter, it’s tastier

by Buck Jordan

Ghost kitchens allow brands to test innovations without risk. Buck Jordan, founder & CEO of Wavemaker Labs, believes ghost kitchens provide 24/7 opportunities…

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U.S. restaurants continue gradual recovery, dine-in still down

September 21, 2021

Despite inclement weather and the delta variant spread, consumer online and physical restaurant visits continue to recover from last year's steep declines.

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Odd Burger to open in Waterloo, Ontario

September 21, 2021

Odd Burger will open a Waterloo, Ontario, Canada, location on Sept. 29. The company recently finished construction on the 1,021-square-foot store, according to…

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Andy's Frozen Custard is all about quality and complex simplicity

by Mandy Wolf Detwiler — Editor, Connect Media

Andy's Frozen Custard, which operates 100 stores, follows an operational philosophy of 'complex simplicity' and it's proven key to making the brand a standout…

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Many QSR customers not happy with drive-thrus, would welcome automation

September 21, 2021

More than half of Americans, 65%, who visited QSRs in the last six months have had an unpleasant drive-thru experience, according to a Harris Poll survey…

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