Church's Chicken: A lesson in what happens when leaders listen

by S.A. Whitehead — Food Editor, Net World Media Group

February 9, 2021

Listen and learn is a familiar term to most of us, but Church's CEO Joe Christina has truly internalized that maxim by making it a guiding principle of his…

RESTAURANTS Act back on the table

February 5, 2021

A $120 billion revitalization fund, known as the RESTAURANTS Act of 2021, to help independent restaurants and small franchisees facing COVID-19 challenges is…

Taco Bell helps Yum Brands beat analysts' Q4 estimates

February 4, 2021

The fourth quarter of 2020 worked out pretty well for Louisville, Kentucky-based Yum Brands, which beat analysts' estimates thanks to Taco Bell, which recorded…

Independent Restaurants Running on Toast’s All-in-One Platform Outperform Peers by up to 30% During Pandemic

Investments in digital ordering and contactless payments technology allowed Toast to significantly grow their customer community and increase recurring revenue…

Study: Higher menu prices = lower ratings

We've suspected that increasing menu prices might have a less than glowing effect on restaurant ratings, but now we have proof.

GoTab redesigns online menu, updates referral program

February 1, 2021

Restaurant commerce platform GoTab has unveiled enhanced contactless online menu features and special offers to help operators update and display menus for…

McDonald's Q4 was brand's strongest of 2020

January 29, 2021

In its fourth quarter, ending Dec. 31, 2020, McDonald's delivered its strongest financial performance of the extraordinary year of 2020, when the brand said it…

Capriotti’s, REEF's partner on Baltimore’s first ghost kitchen

January 28, 2021

Sandwich chain Capriotti's Sandwich Shop is partnering with REEF's Neighborhood Kitchens, known for transforming underutilized urban spaces into neighborhood…

Digital ordering, drive-thru and carry-out help drive growth for restaurant industry

January 27, 2021

Throughout 2020, U.S. restaurants demonstrated resiliency against a variety of issues and rose from a 35% traffic decline in April to a 11% visit decrease in…

DoorDash restaurant grant program open to applicants

January 27, 2021

Restaurants in select U.S. states and Canada provinces, seeking relief due to the devastating business impact of COVID-19, can now apply to DoorDash's…

McDonald's using trays made from trash in Latin America

January 26, 2021

McDonald's largest global and independent franchisee, Arcos Dorados, is replacing its plastic trays with what the company said was a more sustainable version…

National Restaurant Association supporting Biden's immigration changes

January 21, 2021

On day one of his presidency, Joe Biden signed six memorandums and proclamations dealing with immigration, prompting the National Restaurant Association…

Revel Systems adds eCard Systems to integrated partner program

January 20, 2021

Revel Systems, a cloud-based point-of-sale and business management platform, has partnered with eCard Systems, a gift card, loyalty and prepaid card supplier…

PPP program opens to all lenders

January 19, 2021

After re-opening the Paycheck Protection Program to small lenders on Friday, the U.S. Small Business Administration is now opening the program to all lenders.

Plant Power Fast Food names sustainability expert as CFO

January 19, 2021

Plant Power Restaurant Group has named Edmund Har, an expert in sustainability, as its top financial executive, according to a news release.

Restaurant sales, traffic drop to July numbers

December's month full of holidays failed to bring much cheer to restaurateurs in most cases, since sales and traffic were both off markedly.

Agile QSR Operation in Uncertain Times

Learn how you can leverage AI to increase your business agility through automated demand forecasting, optimized scheduling, healthy worker protocols and…

DQ using only cage-free eggs by 2025

January 14, 2021

International Dairy Queen Corporation is on track to meet its cage-free egg commitment in the U.S. and Canada for shell eggs, liquid eggs and DQ proprietary…

'The 10-year prototype is dead,' plus other 2021 QSR predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant vendors give their takes on how quick-service operation is changing and what that means for restaurant leaders.

Checkers gets $20M ch-ching from private equity owners

January 11, 2021

Checkers Drive-In Restaurants Inc., the parent company of Checkers & Rally's drive-thru restaurants, said it has received a $20 million capital injection…