GoTab offering contactless capabilities

November 19, 2020

GoTab, a restaurant commerce platform, is offering free activations and 24-hour guaranteed setup to companies wanting to add contactless options, including…

Jack in the Box springs out of the box with Q4 earnings

November 19, 2020

San Diego, California-based Jack in The Box turned in better-than-expected results for the fourth quarter this year, ending Sept. 27, according to a news…

Fast casual leaders talk food safety in the world of COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Food safety has always been top of mind for every restaurant, but is now even further a priority given the COVID-19 pandemic. Three fast casual brand leaders…

ToastGo2 contactless product suite keeps guests safe, restaurants efficient

November 18, 2020

Toast, a restaurant management platform, is launchingToastGo2, a mobile handheld point-of-sale that works with the Toast Order & Pay platform to facilitate…

KFC Next Gen prototype steps-up digital, contactless experiences

With everything from cubbies and kiosks, to contactless everything, KFC unveils its Next Generation prototype restaurant.

Cutting-edge test kitchen central to Papa John's Atlanta HQ

November 18, 2020

A state-of-the-art test kitchen is a huge part of the the 60,000-square-foot structure that Papa John's International Inc. is building for its new headquarters…

The Local Culinary waiving franchise fees on ghost concepts

November 17, 2020

In an effort to help restaurants drum up business during the pandemic, The Local Culinary, a virtual restaurant group, is waiving all initial fees for new…

Has US demonized restaurant industry as spreader of pandemic?

by S.A. Whitehead — Food Editor, Net World Media Group

As a surge in COVID-19 grips the nation, restaurateurs are growing weary of the finger-pointing at their businesses as a major factor of rising cases. Instead…

Krispy Kreme expands into self-service to serve customers 24/7

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina.  If successful, future machines will be placed in locations…

Roundtable: How to Design a Technology Strategy for Your Restaurant

Designing a technology strategy for your restaurant isn’t easy. Many restaurants depend on a variety of integrated technologies to run their business, from…

Presented by SpeedLine Solutions

Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

Grubhub, Restaurant Strong team on $2M grant support program

November 9, 2020

Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…

Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

McDonald's reports prediction-beating Q3 results, brighter path forward

McDonald's started its Monday off right with analyst-beating results from its third quarter, led by healthy U.S. sales for the period that ended Sept. 30.

Wendy’s boosts Q3 sales and margins, raises dividend

November 4, 2020

The Wendy's Co. revenues for the third quarter ending Sept. 27, 2020, were $452.2 million, a 3.3% gain over the $437.9 million for last year's third quarter…

REEF raises $1B to go beyond parking lot hubs

November 4, 2020

REEF, a ghost kitchen provider with over 4,500 parking lot and garage locations in the U.S, has secured two deals totalling $1 billion to help it expand…

2020 Perfect Pitch winner: We make a 'damn good biscuit'

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit 'Perfect Pitch' competition, beating out three other…

[Fast Casual Executive Summit 2020] Uncovering Supply Chain Hacks

Scaling your brand is not possible without a solid supply chain in place, but the word, “solid” often means expensive and immobile. But does it have to be?

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Don't Do Business Like a Rookie

Whether you are a seasoned restaurant operator or new to the business, it’s always best to learn from other people’s mistakes instead of making your own.

Presented by Fast Casual Executive Summit

Fast casual brands offer tips, best practices for managing the supply chain

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The supply chain is a critical aspect of a brand's operations and it needs to scale easily while reducing costs, increasing efficiencies and boosting revenue.