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Operations News & Media

Rascal House adds 6th unit

January 14, 2022

Cleveland-based Rascal House has opened its sixth restaurant. The store is located at 7593 Mentor Avenue in Mentor, Ohio, according to a press release.

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Cinnaholic caps 2021 with 13 new locations, 62 franchise deals

January 14, 2022

Gourmet plant-based cinnamon roll brand Cinnaholic closed out 2021 with 13 new locations. The company plans to open 18 in early 2022 with a projected 25 slated…

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How Chick’nCone’s Instagrammable product wows franchisees

by Mandy Wolf Detwiler — Editor, Connect Media

Chick'nCone combines the best of both worlds: sweet and salty. The concept thrives on social media and has gained an instant following, making it an attractive…

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REEF partners with Americana Group for cloud kitchens in Middle East

January 7, 2022

REEF is partnering with Americana Group to open cloud kitchens that will operate Reef, Americana and third-party brands in the Middle East, according to a…

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Chester's Chicken undergoes redesign, focuses on fresh

by Mandy Wolf Detwiler — Editor, Connect Media

Chester's Chicken has a bold new look that corresponds with the company's fresh, never frozen focus on fried chicken.

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Survey: Pandemic permanently altered consumer-restaurant relationship

January 6, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology — such as POS digital signage — and real…

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White Spot Hospitality Selects Jolt for Operation Management

White Spot Hospitality has selected Jolt Software, the leader in digital food safety and operations execution software, for checklists, labels, and temperature…

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Wow Bao, Zoup, Smokey Bones leaders share tips on virtual kitchen strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual leaders share insight on how and why their brands got into virtual business operations and tips on how to make it a successful strategy.

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McDonald's can't build near ancient Roman site

January 3, 2022

McDonald's is blocked from opening a franchise next to the ancient Baths of Caracalla in Rome, according to a report in The Art Newspaper.

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Technology at the forefront for restaurants in 2022

by Mandy Wolf Detwiler — Editor, Connect Media

The restaurant industry is staring down challenges like never before, but technology is paving the way to a smoother 2022.

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Wendy's offer free chicken nuggets

December 28, 2021

Wendy's is giving away free chicken nuggets through Jan. 2, 2022 with a purchase from the app, according to a Thrillist report.

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The POS Is Dead – Businesses Need a Modern Digital Transaction Platform

The restaurant industry has changed dramatically in recent years, and traditional point-of-sale systems are unable to keep up.

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Breakfast, lunch sales rebounding

December 23, 2021

The breakfast daypart is rebounding, according to a report from The NPD Group.

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The Greg Hill Foundation’s Restaurant Strong Fund, Grubhub award restaurant grants

December 23, 2021

Online food ordering and delivery marketplace Grubhub and The Greg Hill Foundation's Restaurant Strong Fund have awarded more than $4 million to 37…

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Inspire Brands: Anatomy of a technology transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…

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Restaurant Brands International partners with Ant Group in Asia Pacific market

December 21, 2021

Restaurant Brands International, parent company to Tim Hortons, Burger King and Popeyes, has announced a regional partnership with the Ant Group to leverage…

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McDonald's provides free meals for tornado victims

December 20, 2021

McDonald's units in Kentucky, in conjunction with a McDonald's branded trailer called the McRig, are providing free hot meals for those affected by an EF-…

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Industry experts weigh in on 2022 trends

by Mandy Wolf Detwiler — Editor, Connect Media

The restaurant industry is facing challenges like never before. Industry experts weigh in on what 2022 holds in part one of our two-part look at future trends.

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Consumers a bit more impatient at drive-thrus, carryout

December 20, 2021

Consumers are becoming more impatient when waiting for their food at drive-thrus and pick-up windows thanks in part to technology in restaurants, according to…

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Why employee reviews still important to operations

by Mandy Wolf Detwiler — Editor, Connect Media

As more Americans leave their jobs, are performance reviews still viable in the workplace?

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