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Operations News & Media

Policy experts discuss restaurant compliancy changes

Navigating your way through the maze of restaurant health and safety regulations hasn't gotten any easier as the pandemic has eased. In fact, according to one…

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Pita Mediterranean Street Food debuts concession-style stands

August 6, 2021

Pita Mediterranean Street Food, a fast casual chain offering fresh, made-to-order chicken gyros, street pitas, mezza spread, rice bowls, salads and dessert…

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Instacart hires on Facebook executive as president

August 6, 2021

Instacart, an online grocery platform, has appointed Carolyn Everson as president, effective Sept. 7. Prior to joining Instacart, Everson served as VP of…

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Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

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McDonald's to make masks mandatory in high COVID transmission areas

August 4, 2021

McDonald's announced this week that customers and employees will need to wear masks inside the restaurant in areas with high COVID-19 transmission, regardless…

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Lunchbox gobbles up Spread

August 4, 2021

Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.

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NRA raises concerns on NYC restaurant vaccination rule

August 3, 2021

New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…

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Restaurant Management Software: A Buyer's Guide for Back of House

A comprehensive guide from SynergySuite to walk you through everything from deciding if you need back-of-house technology to narrowing it down to your final…

Presented by SynergySuite

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High Bluff Capital to acquire Church's Chicken

August 3, 2021

High Bluff Capital Partners, a private investment firm, has entered into an agreement to acquire Church's Chicken, a QSR chicken restaurant chain.

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DoorDash expands ghost kitchen footprint

August 2, 2021

DoorDash has opened its second DoorDash Kitchens location in San Jose, California.

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Gymnastics most popular Olympic sport for food delivery

August 2, 2021

Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…

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Healthy earnings for Burger King's parent company

July 30, 2021

Restaurant Brands International beat analysts' expectations with its second-quarter earnings and revenue.

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Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

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Costa Vida + SynergySuite Case Study

Costa Vida, a fresh Mexican concept, implemented SynergySuite as its back-of-house platform, leading to $400/week/location reduction in labor costs and 2…

Presented by SynergySuite

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Yum Brands bests Q2 earnings estimates with 23% SSS growth

July 29, 2021

Like McDonald's yesterday, and Domino's a week back, multi-QSR parent company, Yum Brands, managed to beat analysts' estimates for it second quarter earnings…

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Yum Brands report on social responsibility highlights progress across brands

July 29, 2021

Louisville, Kentucky-based Yum Brands said this week it's made substantial progress around its social responsibility initiatives, like sustainability and…

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Why and how QSR kitchens are going green

by S.A. Whitehead — Food Editor, Net World Media Group

Veteran restaurant designer Michelle Bushey explains the why and the how behind the QSR category's growing trend toward greener kitchens.

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Canada's restaurant count dropped by 5K in 2020

July 28, 2021

Before the pandemic, Canada's restaurant count held steady at 66,000 units going back to 2016, but then 2020 happened, and the industry lost 5,000 units. That…

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McDonald's launches customer experience team

July 26, 2021

McDonald's is launching a Customer Experience team that it said will transform the way customers engage with the brand. This team brings together the Data…

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Chick-fil-A operators donate 10M meals

July 26, 2021

Chick-fil-A and its franchisees recently surpassed the 10 million meal-mark for donations to those in need through the brand's Shared Table program, which…

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