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Operations News & Media

How to Thrive After Reopening by Harnessing Your Back of House

Are you still managing inventory with spreadsheets? Or scheduling shifts based on half-remembered conversations? This guide talks about why taking full…

Presented by SynergySuite

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Wendy's Q1 earnings fall short amid COVID-19 impact

May 6, 2020

Wendy's Co. reported that adjusted earnings fell to 9 cents a share in the first quarter, as the COVID-19 pandemic forced the hamburger chain to switch to…

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Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

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Early QSR reopening data shows quick 'bounce-back' potential

May 5, 2020

Early data about foot traffic in the handful of states nationally that have fully or partially reopened restaurants over the past week, shows encouraging news…

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Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

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As states return to dine-in, slight improvement noted in restaurant sales

May 4, 2020

U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down…

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10 reasons Fast Casual's Top 100 will be 'the virtual event of the year'

by Cherryh Cansler — Editor, FastCasual.com

The 2020 Fast Casual Top 100 winners will be revealed during a live, virtual gala May 15.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Third-party delivery was on the rise pre-pandemic

May 1, 2020

Consumer awareness and use of third-party restaurant food services were on the rise even before the outbreak of COVID-19. to rise, acoording to a study by…

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Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

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Free webinar to help restaurant operators get up-to-speed in response to COVID-19

April 30, 2020

The COVID-19 outbreak has forced QSRs and fast casual restaurants to revamp their operations in response to new consumer buying habits. To help operators adapt…

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Dunkin' Brands pulls off Q1 EPS feat by beating analysts estimates

April 30, 2020

Dunkin' and Baskin-Robbins parent, Dunkin' Brands Group Inc., pulled off a first quarter surprise, reporting adjusted earnings of 67 cents, that beat analysts…

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Taco Bell shines as sole bright spot in Yum Brands Q1 sales

April 30, 2020

Though KFC, Pizza Hut, Taco Bell and The Habit Burger Grille parent, Yum Brands, recorded a Q1 same-store sales decline of 7% after the tumultuous first…

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McDonald's Q1 sales, earnings fall amid COVID-19 restrictions, closures

Even the giant QSR McDonald's is feeling the turbo-charged pinch of COVID-19, with its Q1 earnings down 17% due to declining sales worldwide.

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Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

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Stand Out Or Blend In With The Sleek, Contemporary HP Engage One

HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point of sale system.

Presented by HP Inc.

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Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

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Tools for Restaurant Success in a Post-COVID World

Set your restaurant up for success when restrictions begin to lift. In this infographic, you will learn why you should double down on off-premise capabilities…

Presented by SynergySuite

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Jack in the Box selects new CEO

April 17, 2020

Jack in the Box Inc., a burger chain, has selected Darin Harris to serve as CEO of the company and to join the board of directors on June 15. Harris currently…

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