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Operations News & Media

Del Taco reports 4.1% Q3 sales growth

September 16, 2020

Del Taco Restaurants Inc. reported Wednesday that its preliminary unaudited systemwide comp Q3 sales results, showed a systemwide growth of 4.1% for the period…

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Panda Express tops F&B for health, safety measures

September 11, 2020

Panda Express ranked first in a national study of health and safety compliance measures in the food and beverage industry completed by consumer research…

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Foodworks launches contact-free dining solutions for businesses

September 9, 2020

As businesses across the nation gradually welcome workers back to the office, a Chicago-based restaurant incubator, Foodworks, has launched a contact-free…

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Drive-thrus prove to be lifeline for restaurants

September 1, 2020

Drive-thru restaurants have been a lifeline for restaurants during the pandemic, according to The NPD Group, which found that drive-thru restaurant visits…

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Taco Bell COO on navigating change: 'It's actually getting … more fun'

by S.A. Whitehead — Food Editor, Net World Media Group

Change is something every restaurateur has gotten a dose of this year, and Taco Bell Global COO Mike Grams said the brand is winning the adaptability game.

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Taco Bell rides 'Go Mobile' model to serve 1B drive-thru customers

by S.A. Whitehead — Food Editor, Net World Media Group

If there are a couple of things we've learned over the past half-year, it's that drive-thru and digital restaurant ordering are here to stay. In this interview…

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Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

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CORE appoints Sheila Bennett as executive director

August 26, 2020

Children of Restaurant Employees — CORE — a national non-profit organization that supports food and beverage service employees with children, has appointed…

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Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

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US Foods debut ghost kitchens to help food operators drive revenue, expand with ease

August 19, 2020

US Foods is launching a ghost kitchen program in a quest to help restaurant operators expand off-premise dining and create a new revenue stream at the same…

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KitchenUP™

Taking Cloud Kitchen Concepts to New Heights

Presented by Qu

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Rethinking Delivery: Solving the Biggest Challenges

How are big restaurant brands solving their delivery challenges? And how can you take their solutions, and make them your own?

Presented by SpeedLine Solutions

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ShiftPixy launches ghost kitchen incubator

August 12, 2020

ShiftPixy Inc., a California-based gig engagement platform provider, has created a ghost kitchen incubator to help aspiring restaurant operators take their…

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Study: Consumers eager to dine out, support local restaurants

August 12, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants, according to research commissioned by Oracle and fielded by Untold…

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Packaging at Burger King, Freshii, McDonald's tests positive for potentially toxic chemicals

August 7, 2020

Packaging from Burger King, Cava, Freshii, McDonald's, Sweetgreen and Wendy's contained potentially toxic "forever" chemicals that may cause cancer and other…

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Sonic 'booms' into future with 'oasis' in QSR design desert

by S.A. Whitehead — Food Editor, Net World Media Group

Shortly after Inspire Brands acquired Sonic Drive-in about 1 1/2 years ago, it began reimagining the brand for the future. That new look has taken shape in a…

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McDonald's chief: We may call on law enforcement to enforce mask policy

July 30, 2020

McDonald's CEO Chris Kempszinski said the burger chain may call on law enforcement agencies to help enforce its mask mandate for consumers.

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Dunkin' goes digital, shifts menu after COVID hits Q2

July 30, 2020

Dunkin' Brands Group Inc. reported a slump in second-quarter earnings as the COVID-19 pandemic forced the company to close down much of its in-store breakfast…

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McDonald's franchisee boosts compliance with checklist tech

July 30, 2020

Squadle, a technology company that enables multi-unit operators to simplify complex operations and streamline food safety, said Mcdonald's franchisee, 'B'ing…

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Restaurant recovery efforts stall

July 28, 2020

COVID-19 case surges and the rollbacks in reopening plans have stalled the U.S. restaurant industry's recovery, according to The NPD Group. Major restaurant…

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